The Jira work management service will undergo an upgrade which will make it unavailable from 4 to 6 p.m. on Wednesday, December 14. This downtime is necessary to upgrade Jira to the latest version.
Jira will be unavailable for up to two hours during the maintenance window, 4 to 6 p.m. on Wednesday, December 14.
Service Issue Resolved at 1:30 PM on 12/09/2022: All network connectivity in WALN, CINC and HPCF is restored.
Service Issue Reported at 10:42 AM on 12/09/2022: OIT is aware of an issue impacting network connectivity in the following buildings: WALN, CINC and HPCF. OIT is investigating the issue.
The server hosting OIT’s Messaging and Collaboration Request Portal (also known as the Aurora web application) will undergo maintenance between 9 and 10 a.m. on Friday, December 9. The work being done during the maintenance will address several known security vulnerabilities.
The Messaging and Collaboration Request Portal/Aurora web application will be periodically unavailable from 9 to 10 a.m. during the maintenance upgrade and while the server is rebooted.
Service Restored at 8:43 PM on 11/30/2022: The issue impacting Classroom Capture/Mediasite has been resolved. Video playback & channels are available again.
Service Issue Reported at 7:11 AM on 11/30/2022: OIT is aware of an issue impacting Classroom Capture/Mediasite. Video playback & channels may timeout. OIT has engaged the vendor.
Service Restored at 7:54 PM on 11/29/2022: The issue impacting Classroom Capture/Mediasite has been resolved. Video playback & channels are available again.
Service Issue Reported at 6:17 PM on 11/29/2022: OIT is aware of an issue impacting Classroom Capture/Mediasite. Video playback & channels may timeout. OIT has engaged the vendor.
Service Restored at 4:55 PM on 11/30/2022: After investigation, OIT determined the source of the continued email delays. The issue has been addressed and email delays have since been resolved. Email delivery will occur at the normal rate.
Service Issue Reported at 5:49 PM on 11/29/2022: OIT continues to receive reports of delayed or undelivered emails. We are currently investigating the issue and will update when we learn more.
Service Restored at 5:09 PM on 11/29/2022: The issue impacting Buff Portal sign ins has been resolved.
Service Issue Reported at 4:41 PM on 11/29/2022: OIT is aware of an issue impacting the ability to sign into Buffportal.colorado.edu. OIT has identified the source of the issue and we are working with our partners at UIS to resolve the issue.
Service Restored at 1:09 PM on 11/29/2022: The email delays have been resolved. Mail delivery will occur at the normal rate.
Service Restored at 9:27 AM on 11/28/2022: Long distance calling issues for Jabber clients have been resolved.
Service Issue Reported at 9:24 AM on 11/28/2022: OIT Voice Services is investigating a long distance calling issue for Jabber clients. Calls cannot go through if dialing 8+1+.
