On-Campus Services
| Service | Who May Get It | Features |
|---|---|---|
| Wireless Internet | Faculty, staff, students, guests, others | Users can connect to one of three Wi-Fi networks depending on their role at CU Boulder |
| Wired Internet | Faculty, staff and students | Gigabit Ethernet (GigE) connections come standard in most university buildings, residence halls and university apartments |
| VPN (Virtual Private Network) | CU Boulder affiliates with an active IdentiKey | Provides a secure network connection both on and off campus using the Cisco Secure Client or a custom VPN |
| IP Address Management | Faculty and staff | Static IP addresses for systems, printers and devices |
| Dynamic DNS | Any clients using private IP address space in the campus Active Directory | Client systems should be on subnets in private IP address space and be participating in the campus Active Directory |
Off-Campus Services
Graduate and Family Housing
The wired and wireless networks in graduate and family housing apartments (i.e., those in Athens Court, Athens North, Marine Court, Newton Court and Smiley Court) are provided through Comcast.
If you have issues with the wired or wireless service in these buildings, contact Comcast directly at 855-307-4896. If after calling Comcast your issue remains unresolved, contact the IT Service Center at 303-735-4357 and ask for a ticket to be routed to Student Affairs Information Technology (SAIT) for assistance.
Mobile Hotspot Program
A program offered by University Libraries, the Office of Financial Aid and the Office of Information Technology allows current CU Boulder students, staff and faculty to check out a mobile hotspot to use at home. These portable devices allow you to connect to Wi-Fi without using your mobile data or an internet service. Apply for a hotspot.
Online Tools and Resources
- HIPPO Network Tools
- Network Connectivity Troubleshooting form
- Networking and Voice - Foundational Services and Connectivity