My Mediasite - Known Issues

My Mediasite in-browser capture for computer audio (not currently enabled for all users)

Issue

When using My Mediasite in-browser capture for computer audio, computer audio sound is compressed.

Image
Screenshot of in-browser audio capture issue

 

Status 

The issue has been reported to the vendor and a bug has been determined

My Mediasite in-browser capture is not supported for Firefox for capturing computer audio (not currently enabled for all users)

Issue

When using My Mediasite in-broswer capture, Firefox is currently not a recommended web browser.

Workaround

The following web browsers are currently supported:

  • Google Chrome for Windows - system audio, audio of a browser tab
  • Microsoft Edge for Windows - system audio, audio of a browser tab
  • Google Chrome for macOS - audio of a browser tab
  • Microsoft Edge for macOS - audio of a browser tab
  • Google Chrome for Chrome OS - system audio, audio of a browser tab