Manage your IdentiKey
Your IdentiKey is a combination of your IdentiKey username and a unique password set by you. IdentiKey usernames are created automatically by OIT and are composed of the first two letters of your first name, the first two letters of your last name, and four random digits.
You can manage your IdentiKey at identikey.colorado.edu, where you will find links to do the following:
- Activate your IdentiKey
- Change your password
- Change your authentication questions
- Reset your forgotten password
- Look up your IdentiKey username
- Look up your student ID number
- Choose your display name
- Change your campus published (primary) email address and preferred email and calendar service
Features
Depending on your role at the university, an IdentiKey is necessary for access to many systems and services, including:
- Buff Portal or MyCUInfo, the student and employee portals*
- CU Boulder email services
- Computers in OIT computing labs
- Campus Wi-Fi
- Canvas
- Skillsoft Percipio online training*
*MyCUInfo and Skillsoft Percipio are provided by University Information Systems
An IdentiKey authenticates you to these systems, but authorization to their services and features is typically dependent on your human resources (PeopleSoft HRMS) or student information system (Campus Solutions) roles and records.
For all centrally provided online campus and university applications, an IdentiKey provides information uniquely identifying you as a valid CU Boulder account holder. The application then determines what your role(s) authorize you to do on that system.
Cost
IdentiKey accounts are provided as a common good to the campus, which means there is no direct cost to students, faculty, staff, retirees and sponsored affiliates.
How to get it
Students
IdentiKeys are created when you are admitted to CU Boulder as recorded in Campus Solutions, the university's student information system. After you have been admitted, you may activate your IdentiKey.
Faculty/Staff
IdentiKeys are created when an active position or supported Person of Interest (POI) record is identified in the university HRMS/payroll system. IdentiKeys are ready for activation within two to three business days from the point of data entry under normal conditions.** Then, you need to activate your IdentiKey. If you cannot activate your account, ask your payroll or appointment liaison to validate your HRMS entry.
** Because current identity is established based on enterprise record keeping, interruptions to enterprise services such as the HRMS/payroll system, incomplete data or unpredictable exceptions in data entry practice can result in failure to recognize IdentiKey eligibility. If an IdentiKey cannot be activated within three business days of entry by your payroll or faculty appointment liaison, please contact the help desk immediately to report the problem.
Others
To learn how to obtain an IdentiKey for persons who are not identified as faculty, staff or employees (e.g., retirees, volunteers, other campus-sponsored affiliates), see IdentiKey - Account Provisioning and Activation.
IdentiKey Manager Instructions/Tutorials
You can find more information about managing your IdentiKey on the IdentiKey Manager page.
Gaining access to particular services, features of services, or facilities is a complicated process of understanding who you are (identity), what your roles are (enterprise system data, campus affiliation), and what the service or system authorizes you to do.
If you are having trouble getting access to online services or facilities that you believe you are eligible for, please contact the IT Service Center with as much of the following information as possible so we can assist you in resolving the underlying issue:
- Any known enterprise credentials, such as student or employee ID number.
- Your campus and campus role (e.g., faculty, staff, student, Continuing Education student, retiree, alumni, volunteer).
- The name and contact information for your payroll liaison, faculty/appointment liaison or sponsoring authority for your role or position.
- The number(s) of any help tickets submitted for this issue.
- The name and/or URL of the service you are attempting to use.
OIT may direct you to University Information Systems (UIS) support agents for assistance resolving authorization and service problems with those systems.
Related Policies
- Acceptable Use of CU Boulder's IT Resources
- Account Activation, Authentication and Termination Policy
