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IdentiKey Manager - Activate My IdentiKey

Use this tutorial to activate your IdentiKey account using IdentiKey Manager. Watch the video version of this tutorial on OIT's YouTube channel.

If you've previously set up your IdentiKey but are prompted to activate your IdentiKey, it may be because you have not set up security questions. If you forget your security questions, you may go through this activation process to reset them.

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Activating IdentiKeys for newly admitted undergraduate students

If you are an incoming first year undergraduate student at CU Boulder, you can follow the instructions on this page, or you can activate your IdentiKey from the Application Status page in Slate. Log in to Slate and click the Activate Now button. For more information or assistance with Slate, visit the Admissions Office website.

Newly admitted students can log in to slate and click Activate Now

 

Step

Go to the IdentiKey Manager website (https://identikey.colorado.edu/) and select Activate My IdentiKey

Step

Select your affiliate type then click Next

Step

Next you'll need to enter specific User Details, which are different depending on your affiliation. The next steps detail the information you'll need for each. 

Step

Students and Alumni

  • Student ID Number, or SID: 9-digit number associated with your campus account. Log in to Buff Portal and look under your profile information, or use OIT's Recover Student ID tool to find your Student ID.
  • Date of birth: in MM/DD/YYYY format
  • Last four digits of your social security number or PIN: Your PIN is a 4-digit alphanumeric code that can be used for account activation. Only students who don't have a social security number in our records have a PIN. If you don't know your PIN contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu.

Step

Faculty, Staff, POI, Retiree

  • Employee number: If you do not know what your employee number is, log in to MyCUInfo, select My Info and Pay and your number will be on the tile that says My Info. If you have trouble finding your employee number, contact your departmental HR Liaison. If you don't know who your HR Liaison is, contact Human Resources at hrmail@colorado.edu or 303-492-6475.
  • Date of birth: in MM/DD/YYYY format
  • Last four digits of your social security number: If your social security number is not in the system, please contact IT Service Center at 303-735-4357 or oithelp@colorado.edu

Step

Sponsored Affiliate

  • Personal email address: This is the email address you provided when this sponsored account was created. It is generally an external (non-CU) address.
  • Enter your date of birth in this format MM/DD/YYYY.
  • In the Last 4 Digits of Your Social Security Number field, enter the 4 digit number that was emailed to your personal email address from OIT. 

*Note: As of 4/23/2018, CU Boulder no longer collects the last 4 digits of SSN for account claiming for sponsored accounts.

Step

Select the checkbox to accept the usage policy and click Next

Step

Once authenticated, you will be prompted to answer at least 3 authentication questions. You do not need to answer all of the questions, and you cannot enter the same answer twice. If you ever forget your IdentiKey password, you will be prompted to answer these questions as part of the authentication process.

After you've provided answers to at least three authentication questions, click Next.

Step

Set a new password for your IdentiKey following the requirements listed in IdentiKey Manager. After entering a password that meets current requirements, click Next.

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You will get a confirmation message that your password has been changed and your CU Login Name will be displayed. Click Finish.

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Additional Information

  • It may take up to 30 minutes for the password to sync to other CU Boulder applications that use IdentiKey credentials, so if you try to log in right away to an application (e.g. Office 365), your new password may not work. Try using your old password if you need to immediately log in, or wait 10-30 minutes before trying again.
  • You may need to use your old password for a short time to log in to your computer if you are supported by DDS. 
  • If you get an error while changing your password, visit the IdentiKey Manager - Known Issues page for assistance.
  • Do not re-use your IdentiKey password for other websites. To keep track of and generate strong passwords, OIT recommends using a password manager