What is provided in the Data Centers?
OIT provides racks, power distribution units (PDUs), power cables, ethernet cables, crash and laptop carts, tools, ladders, and top-of-rack switches for out-of-band management, if required.
How much rack space can I have?
How much rack space a department can have is determined on a case-by-case basis.
What kind of hardware can I bring?
You can bring rack-mounted IT equipment only. OIT will work with you to convert your equipment to rack-mount if needed. All equipment must be reviewed/approved by DC management and must have dual power supplies and front-to-back airflow.
How much bandwidth can I have?
As part of a Data Center relocation, our professional network engineers may arrange a planning session with you to ascertain the best networking configuration to support your IT service needs. We typically provide 1Gb and 10Gb connections; 25Gb, 40Gb, 100Gb and 200Gb connections are also possible.
Can I run my own network equipment?
Typically, all network equipment is provided by OIT. If you wish to bring in networking gear, it must be reviewed and approved by OIT prior to installation.
Can I bring my own racks or PDUs?
No, these will be provided by OIT.
Will I have physical access to my equipment in a Data Center?
Yes, access to your equipment is available 24 hours a day, facilitated by the campus Buff OneCard system.
Can I request remote assistance for troubleshooting my equipment that is located in the Data Center?
Yes, you may request Remote Hands assistance as it relates to your equipment and/or environment that is located within the Data Center.
If I bring my servers to the Data Center, does OIT take over management?
No. It is the customer's responsibility to ensure that their equipment is being used for appropriate and allowable purposes and that their equipment is running current, supported operating systems and software in a secure manner. Outside vendors can be recommended to manage systems owned by campus departments.
Can I keep the same IP addresses when moving to a Data Center?
No, however DNS names can be migrated to new IPs.
Do I get to pick which Data Center my equipment goes in?
OIT will work with you to determine the optimal location for your equipment.
How much does Data Center Colocation cost?
There is currently no cost for this service.
How do I request or remove access to the Data Center?
Departments/individuals that have equipment in the Data Center may request access to the Data Center by submitting a ServiceNow request to oithelp@colorado.edu. Upon approval by the Data Center Manager, the requester will be provided a link to the Data Center Rules and Guidelines for review and acceptance. A meeting is then scheduled with the individual(s) to test their access and to have a general orientation of the facility.
It is the responsibility of the lead department representative to notify the Data Center Manager when an employee leaves the university or no longer requires access to the facility. This should also be accomplished by submitting a ServiceNow request to oithelp@colorado.edu.
