Wireless Internet - Help

 New Wi-Fi Now Available Campuswide

As of Dec. 17, 2025, the new CU Secure and CU Guest Wi-Fi networks are live in all campus buildings. eduroam is still available, but UCB Wireless and UCB Guest were discontinued. Learn how to connect to campus Wi-Fi.

 

Wi-Fi Signal Strength

Use the resources below to look up your classroom's wireless rating or check for Wi-Fi interference sources.

Note: OIT cannot help troubleshoot issues related to your mobile carrier's cellular network (e.g., Verizon, T-Mobile, AT&T).

 

Dropped Wi-Fi Connections (Apple Only)

Apple's Private Wi-Fi Address feature, introduced in macOS Sequoia and updated for iOS 18 and iPadOS 18, can cause connectivity issues when using eduroam or CU Guest Wi-Fi if not set to "off."

OIT strongly recommends turning off Private Wi-Fi Address for eduroam and CU Guest. Learn more about these recommendations.

Note: Occasionally, OIT's updates to Secure Computing devices will inadvertently toggle this feature on. If you start experiencing dropped Wi-Fi connections, please check to make sure this setting is off.

 

Campus Wi-Fi Tutorials

CU Secure

CU Secure is available to all CU Boulder affiliates with an active IdentiKey; however, devices must be pre-registered on the network to connect.

Register a Laptop or Mobile Device

The installation process varies widely by operating system and user settings. For the smoothest experience, follow along with the instructions:

Connect to CU Secure

Once registered, your device should connect to CU Secure automatically for the next two years.

If your device doesn't connect, see CU Secure Wi-Fi - Troubleshooting.

CU Guest

CU Guest Wi-Fi is intended to be used by campus visitors who don't have an IdentiKey.

Request Guest Wi-Fi Credentials

Submit your contact information to receive a temporary guest username and password by email.

Log in to CU Guest

On campus, select CU Guest from your Wi-Fi networks and enter your temporary guest Wi-Fi credentials.

You'll be required to change your password upon first login. Be sure to save it in a secure location.

Register a Specialty Device

Use any non-guest campus network to connect your screenless or smart devices (e.g., gaming consoles, smart TVs) to CU Guest Wi-Fi.

Once you've registered your device, you'll likely need to restart it to connect it to CU Guest.

Find Your Wi-Fi MAC Address

If you can't find your device's Wi-Fi MAC address, these external sites may help:

eduroam

eduroam is available to all CU Boulder affiliates with an active IdentiKey, as well as users from participating institutions.

Register a Laptop or Mobile Device

Troubleshooting