Wireless Internet - Help

 Early-Access Wi-Fi Networks

CU Secure and CU Guest Wi-Fi are now live in select early-access buildings and will expand to the rest of campus over winter break. Learn more.

 
 

Wi-Fi Signal Strength

Use the resources below to look up your classroom's wireless rating or check for Wi-Fi interference sources.

Note: OIT cannot help troubleshoot issues related to your mobile carrier's cellular network (e.g., Verizon, T-Mobile, AT&T).

 

Dropped Wi-Fi Connections (Apple Only)

Apple's Private Wi-Fi Address feature, introduced in macOS Sequoia and updated for iOS 18 and iPadOS 18, can cause connectivity issues when using campus Wi-Fi networks if not set to "off."

OIT strongly recommends turning off Private Wi-Fi Address for UCB Wireless and UCB Guest. Learn more about these recommendations.

Note: Occasionally, OIT's updates to Secure Computing devices will inadvertently toggle this feature on. If you start experiencing dropped Wi-Fi connections, please check to make sure this setting is off.

 

Campus Wi-Fi Tutorials

CU Secure


Status: CU Secure is live in early-access buildings and will expand to the rest of campus over winter break.


CU Secure is available to all CU Boulder affiliates with an active IdentiKey; however, devices must be pre-registered on the network in order to connect.

Register a Laptop or Mobile Device

The installation process varies widely by operating system and user settings. For the smoothest experience, follow along with the instructions:

Connect to CU Secure

Once registered, your device should connect to CU Secure automatically for the next two years.

If your device doesn't connect, see CU Secure Wi-Fi - Troubleshooting.

CU Guest


Status: CU Guest is live in early-access buildings and will expand to the rest of campus over winter break.


CU Guest Wi-Fi is intended to be used by campus visitors who don't have an IdentiKey.

Request Guest Wi-Fi Credentials

Submit your contact information to get a guest username and temporary password.

Log in to CU Guest

On campus, select CU Guest from your Wi-Fi networks and enter your assigned guest Wi-Fi credentials.

You'll be required to change your password upon first login. Be sure to save it in a secure location.

Register a Specialty Device

Use any non-guest campus network to connect your screenless or smart devices (e.g., gaming consoles, smart TVs) to CU Guest Wi-Fi.

Once you've registered your device, you'll likely need to restart it to connect it to CU Guest.

Find Your Wi-Fi MAC Address

If you can't find your device's Wi-Fi MAC address, these external sites may help:

UCB Wireless


Status: UCB Wireless will be retired and replaced by CU Secure in late December 2025.


UCB Wireless is available to all CU Boulder affiliates with an active IdentiKey.

UCB Guest


Status: UCB Guest will be retired and replaced by CU Guest in late December 2025.


UCB Guest Wireless is available to campus visitors who don't have an IdentiKey.

Connect a Device

eduroam

eduroam is available to all CU Boulder affiliates with an active IdentiKey, as well as users from participating institutions.

Register a Laptop or Mobile Device

Troubleshooting