Skip to main content

Systems Engineering - Service Offerings

System and Cloud Administration

System and Cloud Administration provides server system support for proper functionality of the tools and network services necessary for productive use of distributed computers and workstations. Examples include systems acting as web servers, application servers, database servers, and custom computational servers. This service encompasses development, test, stage and production servers, standalone departmental and research servers, and highly available mission critical services.

Server Options

CU Boulder-hosted VM

Description

This service includes full system administration of Microsoft Windows and Red Hat Enterprise Linux Operating Systems for servers operating in the CU Boulder hosted infrastructure.

Features

  • Virtual machine creation
  • Infrastructure monitoring
  • High availability in the event of underlying hardware failure
  • Load balancing of infrastructure resources
  • Multi-tenancy
  • Console access to hosted VMs
  • Virtual machine level backups
  • Geographically segregated locations
  • Operating System installation
  • Operating System upgrades
  • 24/7 system monitoring
  • CU Boulder integration with IdentiKey accounts
  • Security Monitoring
  • Patch management
  • Anti-virus/Malware scanning
  • Software package management
  • Hardware diagnostics
  • Logging, Monitoring, and Trending Administration
  • Backups

Public Cloud-hosted VM

Description

This service includes full system administration of Microsoft Windows and Red Hat Enterprise Linux Operating Systems for servers operating in Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP).

Features

  • Virtual machine creation
  • Infrastructure monitoring
  • High availability in the event of underlying hardware failure (Additional fees may apply)*
  • Load balancing of infrastructure resources (Additional fees may apply)*
  • Multi-tenancy
  • Console access to hosted VMs
  • Virtual machine level backups*
  • Geographically segregated locations*
  • Operating System installation (OS license fee applies)
  • Operating System upgrades
  • 24/7 system monitoring
  • CU Boulder integration with IdentiKey accounts
  • Security Monitoring
  • Patch management
  • Anti-virus/Malware scanning (Additional fees may apply)*
  • Software package management
  • Hardware diagnostics
  • Logging, Monitoring, and Trending Administration*

*Additional fees may apply

Unmanaged Virtual Server

Description

This service includes an unmanaged virtual server. The customer manages and supports the Operating System.

Features

  • Virtual machine creation
  • Infrastructure monitoring
  • High availability in the event of underlying hardware failure (Additional fees may apply)
  • Load balancing of infrastructure resources (Additional fees may apply)
  • Multi-tenancy
  • Console access to hosted VMs
  • Virtual machine level backups
  • Geographically segregated locations

Physical Server

Description

This service includes full system administration of Microsoft Windows and Red Hat Enterprise Linux Operating Systems on customer owned hardware. We can facilitate hosting your existing equipment in one of the campus data centers. A campus data center offers the best possible physical and technical environment for academic, research, and administrative computing equipment. Electricity and cooling are well designed, robust, and available in various redundant configurations. Professional IT staff from Research Computing and the Office of Information Technology (OIT) are available to support various tasks and maintain computing equipment. Learn more on the SPSC Data Center website.

 

Supported Operating Systems

Physical Servers support Microsoft Windows and RedHat Enterprise Linux.

Features

  • Infrastructure monitoring
  • Geographically segregated locations
  • Operating System installation
  • Operating System upgrades
  • 24/7 system monitoring
  • CU Boulder integration with IdentiKey accounts
  • Security Monitoring
  • Patch management
  • Anti-virus/Malware scanning (Additional fees may apply)
  • Software package management
  • Hardware diagnostics
  • Logging, Monitoring, and Trending Administration
  • Backups ($0.10/GB/month)
 
Compare Services
Feature Unmanaged Virtual Server Physical Server CU Boulder hosted VM  Public Cloud hosted VM
Virtual machine creation  
Infrastructure monitoring
High availability in the event of underlying hardware failure  
(Additional fees may apply)
Load balancing of infrastructure resources   
(Additional fees may apply)
Multi-tenancy
(customers are restricted to their own virtual servers)
 
Console access to hosted VMs  
Virtual machine level backups  
(Additional fees may apply)
Geographically segregated locations
(manual failover is currently available)

(Additional fees may apply)
Operating System installation  
(OS license fee applies)
Operating System upgrades  
24/7 system monitoring  
CU Boulder integration with IdentiKey accounts  
Security Monitoring  
Patch management  
Anti-virus/Malware scanning  
(Additional fees may apply)
Software package management  
Hardware diagnostics      
Logging, Monitoring, and Trending Administration  


(Additional fees may apply)

Backups   $0.10/GB/month
(Additional fees may apply)

System and Cloud Administration does not include: 

  • Public Cloud hosting service fees
  • CU Boulder Private Cloud infrastructure fees (link to pricing page)
  • Substantial system changes
  • Significant (new) application installations
  • Incidents as a result of customer misconfiguration/administration
  • Software and/or hardware training

*Please note: Consulting fees may apply to these services