Proctorio retired as common-good service; retained for limited use
Proctorio online proctoring service was retired as a common-good service on August 15, 2024. The decision not to provide an online proctoring solution as a campus-wide service was based on OIT's comprehensive online proctoring needs assessment and input from IT governance groups.
The Leeds School of Business and the Department of Economics at CU Boulder are continuing to provide access to Proctorio on a limited unit-managed license. To minimize redundancy and provide a consistent proctoring experience for students, Proctorio will remain the recommended provider for online exam proctoring. Departments that need to continue using online proctoring are encouraged to contact Proctorio directly. OIT advises instructors who need to use a proctoring solution to consult with their departments for individual or departmental proctoring license arrangements.
Students or instructors who need technical assistance should reach out to Proctorio support.
Features
Proctorio enables instructors to utilize machine learning and facial detection technology to remotely proctor exams to help discourage cheating. Proctorio scans a student's ID and face, and then uses Canvas to verify the student's identity. Then, Proctorio captures audio, motion and systemic changes while the student takes their exam to identify suspicious behaviors. Additional features include:
- Customizing the rules for each exam, including exempting individual students from using Proctorio
- Flagging suspicious behavior for subsequent review by the instructor to determine if cheating has occurred
Should I use Proctorio?
Proctorio allows students to complete an assessment at a remote location, such as their home, while helping to ensure the integrity of the exam. It provides a degree of assurance that test-takers are the individuals they claim to be, while significantly deterring misconduct.
While there are benefits to using Proctorio as we teach and learn remotely, it is important to consider whether Proctorio is appropriate to use for your exam. Learning remotely, in addition to taking exams remotely, has caused added stress on students. Introducing a new technology, which some find invasive, as a part of exams may add to this stress.
If you decide to move forward with using Proctorio, please review our Proctorio Instructor tutorials, as well as the Instructor FAQ page.
Accessibility
Proctorio is not accessible to individuals who are blind, low vision, use the keyboard only, and some individuals who have difficulty with mobility. Learn more about limitations to this service as well as alternative recommendations on the Proctorio Accessibility page.
Get Started
Faculty
- Review OIT's Proctorio instructor tutorials:
- Visit the Proctorio Instructor FAQ page for additional guidance
- Use OIT's Sample Syllabus Statement to inform students of your plan to use Proctorio
Students
- Review OIT's Proctorio Getting Started for Students tutorial to make sure you're prepared for the exam
- Visit the Proctorio Student FAQ page for additional guidance
Proctorio System Requirements
Proctorio is a resource intensive application. Please make sure you and your students review the Proctorio Minimum System Requirements before attempting to take a Proctorio-Canvas quiz.
Important: Before staring a Proctorio quiz, be sure to close all other applications and unnecessary browser tabs.
Support
- Proctorio provides 24/7 support online at support@proctorio.com, via chat, or by phone at 480-428-4089 or 1-866-948-9248.
- Proctorio publishes information about issues users may have (e.g., slowness, outages). You can access this information on their Website Uptime page.
Student Data & OIT Services
A variety of data types are utilized by the University of Colorado in order to facilitate the academic experience and advance the success of the student body. In an effort to promote good digital citizenship, CU Boulder has created a resource for our student and faculty communities to better understand how personal data from our students is used within OIT's services and tools.
