Proctorio will be retired August 2024
Proctorio online proctoring service will be retired on August 15, 2024, and users will no longer have access to Proctorio in Canvas. Proctorio was made available as a measure to help ensure academic integrity during the COVID-19 pandemic. Due to overall low usage (5% of all courses), CU Boulder leadership has made the decision to retire the product as a supported campuswide service. OIT and CU Boulder will no longer provide online proctoring as a common good service. Instructors who wish to use a proctoring solution should consult with their departments for individual or departmental proctoring arrangements. To minimize redundancy and provide a consistent proctoring experience for students, Proctorio will remain the recommended provider for online exam proctoring. Departments that want to continue using this service are encouraged to contact Proctorio directly.
Proctorio integration with Canvas will end on the license expiration date, August 15. Faculty who wish to save student exam data can create PDF reports of exam summary content or single exam reports directly from within the Proctorio Gradebook and download those reports for long-term storage. Faculty should download any necessary exam reports before the August 15 license expiration. Please note that you must have the Proctorio extension installed and be signed in to Canvas on Chrome or Edge in order to view the tutorials and download your PDFs.
Features
Proctorio is being provided to all instructors for exam proctoring. Proctorio enables instructors to utilize machine learning and facial detection technology to remotely proctor exams to help discourage cheating. Proctorio scans a student’s ID and face, and then uses Canvas to verify the student’s identity. Then, Proctorio captures audio, motion, and systemic changes while the student takes their exam to identify suspicious behaviors. Additional features include:
- Customizing the rules for each exam, including exempting individual students from using Proctorio
- Flagging suspicious behavior for subsequent review by the instructor to determine if cheating has occurred
Should I use Proctorio?
Proctorio allows students to complete an assessment at a remote location, such as their home, while helping to ensure the integrity of the exam. It provides a degree of assurance that test-takers are the individuals they claim to be, while significantly deterring misconduct.
While there are benefits to using Proctorio as we teach and learn remotely, it is important to consider whether Proctorio is appropriate to use for your exam. Learning remotely, in addition to taking exams remotely, has caused added stress on students. Introducing a new technology, which some find invasive, as a part of exams may add to this stress. OIT is hosting several Proctorio training sessions to show faculty how to effectively use this service.
If you decide to move forward with using Proctorio, please review our Proctorio Instructor tutorials, as well as the Instructor FAQ page.
Accessibility
Proctorio is not accessible to individuals who are blind, low vision, use the keyboard only, and some individuals who have difficulty with mobility. Learn more about limitations to this service as well as alternative recommendations on the Proctorio Accessibility page.
Who can get it?
This service is available to all faculty and students at CU Boulder.
Get Started
Faculty
- Review OIT's Proctorio instructor tutorials:
- Attend a training to learn how to use Proctorio
- Visit the Proctorio Instructor FAQ page for additional guidance
- Use OIT's Sample Syllabus Statement to inform students of your plan to use Proctorio
Students
- Review OIT's Proctorio Getting Started for Students tutorial to make sure you're prepared for the exam
- Visit the Proctorio Student FAQ page for additional guidance
Cost
Proctorio is a common-good service to the campus, which means there is no direct cost to you or your department.
Proctorio System Requirements
Proctorio is a resource intensive application. Please make sure you and your students review the Proctorio Minimum System Requirements before attempting to take a Proctorio-Canvas quiz.
Important: Before staring a Proctorio quiz be sure to close all other applications and unnecessary browser tabs.
Support
- Proctorio provides 24/7 support online at support@proctorio.com, via chat, or by phone at 480-428-4089 or 1-866-948-9248.
- Proctorio publishes information about issues users may have (e.g., slowness, outages). You can access this information on their Website Uptime page.
- Attend one of OIT's Proctorio training sessions to learn first-hand about this service.
- Contact the IT Service Center for additional assistance at oithelp@colorado.edu or 303-735-4357.
Student Data & OIT Services
A variety of data types are utilized by the University of Colorado in order to facilitate the academic experience and advance the success of the student body. In an effort to promote good digital citizenship, CU Boulder has created a resource for our student and faculty communities to better understand how personal data from our students is used within OIT’s services and tools.
