Proctorio

Features

Proctorio is being provided to all instructors for exam proctoring. Proctorio enables instructors to utilize machine learning and facial detection technology to remotely proctor exams to help discourage cheating. Proctorio scans a student’s ID and face, and then uses Canvas to verify the student’s identity. Then, Proctorio captures audio, motion, and systemic changes while the student takes their exam to identify suspicious behaviors. Additional features include:

• Customizing the rules for each exam, including exempting individual students from using Proctorio
• Flagging suspicious behavior for subsequent review by the instructor to determine if cheating has occurred

Should I use Proctorio?

Proctorio allows students to complete an assessment at a remote location, such as their home, while helping to ensure the integrity of the exam. It provides a degree of assurance that test-takers are the individuals they claim to be, while significantly deterring misconduct.

While there are benefits to using Proctorio as we teach and learn remotely, it is important to consider whether Proctorio is appropriate to use for your exam. Learning remotely, in addition to taking exams remotely, has caused added stress on students. Introducing a new technology, which some find invasive, as a part of exams may add to this stress. OIT is hosting several Proctorio training sessions to show faculty how to effectively use this service.

If you decide to move forward with using Proctorio, please review our Proctorio Instructor tutorials, as well as the Instructor FAQ page.

Accessibility

Proctorio is not accessible to individuals who are blind, low vision, use the keyboard only, and some individuals who have difficulty with mobility. These students should be offered an alternative testing environment. These students would face insurmountable problems if forced to use Proctorio, specifically with being able to complete Proctorio's System Diagnostic Test and pre-check processes.

Contact testing@colorado.edu for support with proctoring alternatives if a student registered with Disability Services contacts you to request alternate testing arrangements.

For other questions about accessibility and accommodations in Proctorio, please reach out to a student's Access Coordinator or contact Disability Services at dsinfo@colorado.edu.

Cost

Proctorio is a common-good service to the campus, which means there is no direct cost to you or your department.

Who can get it?

This service is available to all faculty and students at CU Boulder. Proctorio is available to all non-Leeds Summer 2020 Canvas courses. Review the Set up Proctorio for a Quiz in Canvas tutorial for more information.

Get Started

Support

• Proctorio provides 24/7 support online at support@proctorio.com, via chat, or by phone at 480-428-4089 or 1-866-948-9248.
• Proctorio publishes information about issues users may have (e.g., slowness, outages). You can access this information on their Website Uptime page.
• Attend one of OIT's Proctorio training sessions to learn first-hand about this service.
• Contact the IT Service Center for additional assistance at oithelp@colorado.edu or 303-735-4357.