|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Kaltura integration with Canvas||Monday, March 30, 2020 - 6:53pm|
|Service Issue Reported: Cellular Issues||Monday, March 23, 2020 - 12:06pm|
|Service Restored: Canvas||Monday, March 30, 2020 - 9:45am||Monday, March 30, 2020 - 1:53pm|
|Service Maintenance Completed: Network Switches - Building-by-Building||Monday, March 2, 2020 (All day)||Monday, June 8, 2020 (All day)|
CU Boulder's VoIP service encompasses telephone, call center, voice messaging, email integration, and other current technologies.
Learn more about your phone by visiting the Cisco IP Phone 8800 Series website.
Phones include access to a Self Care Portal where you can manage your telephone settings, including speed dial numbers, ring settings, voicemail notification, call history, and call forwarding. To access the Self Care Portal, you must be on campus or using VPN. For information about using the Self Care Portal, refer to the links below:
Refer to the following links for user guides for phone models currently provided to the campus. Model 8831 is a conference phone, and model 3905 is a small wall phone.
Phones are integrated with the CU Boulder's voicemail system. Learn more about using your phone with the voicemail system by visiting the following pages:
OIT is not issuing Model 9971 Phones, however, some users may have been issued this model in the past. Refer to the Discontinued Model 9971 page for instructions and tutorials.