|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Wireless||Monday, February 12, 2018 - 10:05am|
|Service Issue Reported: Voice Services: Long Distance Calls Experiencing Issues||Wednesday, February 21, 2018 - 10:20am|
|Service Issue Updated: Student Account Access||Friday, February 9, 2018 - 12:39pm|
|Service Issue Reported: Power outage on East Campus||Tuesday, February 13, 2018 - 1:40pm|
|Service Maintenance Scheduled: Digication||Sunday, February 25, 2018 - 4:00am||Sunday, February 25, 2018 - 6:00am|
|Service Maintenance Scheduled: Campus Firewall||Tuesday, March 6, 2018 - 5:30am||Tuesday, March 6, 2018 - 6:30am|
The Cisco VoIP Unified Communications system is CU Boulder's new telephone and voicemail system. This system encompasses telephone, call center, voice messaging, email integration, and other current technologies.
Learn more about your phone by visiting the Cisco IP Phone 8800 Series interactive video tutorial website.
Cisco VoIP phones include access to a Self Care Portal where you can manage your telephone settings, including speed dial numbers, ring settings, voicemail notification, call history, and call forwarding. To access the Self Care Portal, you must be on campus, or using VPN. For information about using the Self Care Portal, refer to the links below:
Refer to the following links for Cisco user guides for phone models currently provided to the campus. Model 8831 is a conference phone, and model 3905 is a small wall phone.
Cisco VoIP phones are integrated with the CU Boulder's voicemail system. Learn more about using your phone with the voicemail system by visiting the following pages:
OIT is not issuing Model 9971 Phones as part of the Cisco Unified Communications Project, however, some users may have been issued this model in the past. Refer to the Discontinued Model 9971 page for instructions and tutorials.