Wired Internet

Last Updated: 10/03/2018

Overview

High-speed Internet service is available in CU Boulder offices, residence halls and university apartments (family housing and Bear Creek).

Features

  • Fast and reliable service for consistent on-campus Internet connection.
  • 1Gb (GigE) is the standard connection type and speed on campus.
    • Please note: Some locations with older wiring may still be limited to a 10 or 100Mb Ethernet connection. Contact your departmental telecommunications liaison if you have questions about your connection type.
  • Wired connections take advantage of Dynamic Host Configuration Protocol. Learn more about DHCP .

Related Policies

Cost

Who can get it

  • Residence hall and university apartment residents, except for College Inn.
  • Faculty, staff, and student employees in university buildings.

How to get it

Faculty and Staff in CU Boulder Offices

Telecommunications Liaisons

Telecommunication Liaisons can order new service, change or disconnect service, or order new jacks using our Voice/Data Service Request form.

Family Housing Internet Provided by Comcast

The family housing buildings of Athens Court, Athens North, Smiley Court, Marine Court and Newton court have wired and wireless networks provided through Comcast.

End users having issues should be directed to call Comcast directly at 855-307-4896. If after calling Comcast and their issues isn't resolved, customers should contact the Housing IT Help Desk at 303-492-1291.

How to get Support

Fill out the Network Connectivity Troubleshooting form to report an issue, or contact the IT Service Center at 303-735-4357 (5-HELP from an on-campus phone) or help@colorado.edu for additional assistance.