Campus Wi-Fi - Help

 New Wi-Fi Now Available Campuswide

As of Dec. 17, 2025, the new CU Secure and CU Guest Wi-Fi networks are live in all campus buildings. eduroam is still available, but UCB Wireless and UCB Guest were discontinued. Learn how to connect to campus Wi-Fi.

 

Signal Strength & Interference Sources

Use the resources below to look up your classroom's wireless rating or identify Wi-Fi interference sources.

Note: OIT cannot help troubleshoot issues related to your mobile carrier's cellular network (e.g., Verizon, T-Mobile, AT&T).

 

Dropped Wi-Fi Connections (Apple Only)

Apple's Private Wi-Fi Address feature, introduced in macOS Sequoia and updated for iOS 18 and iPadOS 18, can cause connectivity issues when using eduroam or CU Guest Wi-Fi if not set to "off."

OIT strongly recommends turning off Private Wi-Fi Address for eduroam and CU Guest. Learn more about these recommendations.

Note: Occasionally, OIT's updates to Secure Computing devices will inadvertently toggle this feature on. If you start experiencing dropped Wi-Fi connections, please check to make sure this setting is off.

 

Campus Wi-Fi Tutorials

CU Secure

CU Secure is available to all CU Boulder affiliates with an active IdentiKey; however, devices must be pre-registered on the network to connect.

Register a Laptop or Mobile Device

The installation process varies widely by operating system and user settings. For the smoothest experience, follow along with the instructions:

Connect to CU Secure

Once registered, your device should connect to CU Secure automatically for the next two years.

If your device doesn't connect, see CU Secure Wi-Fi - Troubleshooting.

CU Guest

CU Guest Wi-Fi is intended to be used by campus visitors who don't have an IdentiKey.

Request Guest Wi-Fi Credentials

Submit your contact information to receive a temporary guest username and password by email.

Log in to CU Guest

On campus, select CU Guest from your Wi-Fi networks and enter your temporary guest Wi-Fi credentials.

You'll be required to change your password upon first login. Be sure to save it in a secure location.

Register a Personal Specialty Device

Use any non-guest campus network to connect up to five screenless or smart devices (e.g., gaming consoles, smart TVs) to CU Guest Wi-Fi.

Once you've completed the registration process, reboot your device and select CU Guest through its interface to connect to campus Wi-Fi.

Register a Business Specialty Device

Submit the form below to register a screenless or smart device that's used to support campus administrative, research or retail operations.

  • [Request form coming soon]

Once OIT completes your request, reboot your device and select CU Guest through its interface to connect to campus Wi-Fi.

Find Your Wi-Fi MAC Address

If you can't find your device's Wi-Fi MAC address in a settings, system information, network or internet menu, these external sites may help:

Unsure Which Instructions to Use?

Use the searchable Campus Wi-Fi - Instructions By Device page to find the correct instructions and campus network for your device.

eduroam

eduroam is available to all CU Boulder affiliates with an active IdentiKey, as well as users from participating institutions.

Register a Laptop or Mobile Device

Troubleshooting