Request a secondary account
Only faculty and staff members who are currently affiliated with CU Boulder may request secondary accounts.
Requested usernames can be up 20 characters in length and cannot include any numbers, spaces or punctuation marks.
- Student group accounts: If the secondary account is being requested for a student group, then that group must be affiliated with the Center for Student Involvement (CSI) and the request must be submitted by CSI staff. via the Secondary Mailbox Request form on the Messaging and Collaboration Request Portal.*
- Student employee (EXC) accounts: To request a secondary account for a student employee (i.e., an EXC account), submit the Student Employee Account Request Form.*
- All other accounts: Current faculty and staff members can request a secondary account by filling out the Secondary Mailbox Request form.*
*Note: To access the Messaging and Collaboration Request Portal, users must either be on campus or be connected to the campus VPN.
Accounts
Email and Calendar Service
What it is
- An @colorado.edu email address and a collaborative calendar service
How to access it
- Use the secondary account's IdentiKey to log in.
How to manage it
To set how your outgoing email address is displayed, create alternate addresses and adjust where your email is delivered, please contact the IT Service Center.
IdentiKey
What it is
- An IdentiKey consists of an IdentiKey username and an IdentiKey password, and is used to authenticate to various computing services at CU Boulder.
- Secondary IdentiKey accounts do not have the same access privileges as primary users' IdentiKeys (e.g., secondary accounts cannot access MyCUInfo).
- In most instances, secondary IdentiKey accounts are only used to access departmental/club email accounts and websites.
Who owns and activates it
- Only CU Boulder faculty and staff can be owners of a secondary account. Secondary accounts for student groups are owned by the Center for Student Involvement (CSI).
How to activate and manage it
- To activate a secondary account, the primary account holder must log in to IdentiKey Manager using their personal credentials.
- Once the secondary account is activated, log in to IdentiKey Manager with your secondary account's IdentiKey username and password to perform account adjustments.
