Accounts & Eligibility - Former Employees & Students

To adhere to the university's contracts with Microsoft and Google, CU Boulder must remove access to Microsoft 365 applications (including OneDrive) and Google Workspace (including Google Drive) for former employees, former students and former sponsored affiliates.

 

What to expect when you leave CU Boulder

If you leave CU Boulder and don't have an ongoing role that entitles you to IT services (e.g., alum, retiree), OIT must remove your access according to the following timelines.

Former Employees & Limited Employees

When your employment or contract ends, you'll typically lose access to departmental IT services within a few days (e.g., UCB Files, SharePoint and Teams sites) and campus-provided Microsoft and Google services after approximately 30 days.

When your Microsoft and Google access ends, OIT will permanently delete your email account and your Microsoft OneDrive and Google Drive files.

Once OIT receives confirmation of your departure, we'll send a message to your CU Boulder email account specifying when you'll lose access to Microsoft services; you should expect to lose Google access at the same time.

Former Students

If you stop taking classes at CU Boulder, you'll be discontinued from the university after a set period of time (see "How to Withdraw & How to Return" for details).

After you're discontinued, you'll have approximately 90 days before you lose access to campus-provided Microsoft and Google services. At that time, OIT will permanently delete your email account and your Microsoft OneDrive and Google Drive files.

Once OIT receives confirmation of your departure, we'll send a message to your CU Boulder email account specifying when you'll lose access to Microsoft services; you should expect to lose Google access at the same time.

 

What to do before you lose access

For recommended actions, refer to the webpage for your former role:

 

What to expect if you come back

Your experience will differ depending on whether you regain eligibility before or after your data is deleted.

If you return before your data is deleted

If you regain eligibility before the date specified in OIT's email about changes to your Microsoft services, you will not receive additional communications about your IT service eligibility.

If your new role is different than your old one, you'll need to compare the lists of eligible services to determine which, if any, will be lost:

All IT services that you're entitled to in your new role will remain active. However, if your email or cloud storage capacity is reduced in your new role, any services that exceed the new storage quota will be read-only.

If you return after your data is deleted

If you regain eligibility after the date specified in OIT's email about changes to your Microsoft services, you should expect your previous IT services to have been deactivated and your data deleted.

When you're onboarded into your new role, OIT will reactivate services and provision new accounts as needed.

For additional onboarding information, refer to the webpage for your new role: