OIT provides support for Qualtrics, a full-featured, web-based tool for creating, distributing, capturing, and analyzing surveys.
Qualtrics is available to faculty, staff, students, and affiliates with an active IdentiKey. This includes those with a primary affiliation on the CU Boulder Campus of Student, Staff, Officer/Professional, Faculty, POI, Affiliate, Retiree, or Emeritus.
Qualtrics is provided as a common-good service to the campus which means there is no direct cost to the individual or department.
Qualtrics can be accessed at http://qualtrics.colorado.edu.
When you log into Qualtrics for the first time an account will be automatically created for you. Log in to Qualtrics using your IdentiKey and password.
*Note: Because Qualtrics is one of the resources that uses CU Boulder's Federated Identity Service, when creating an account you may be prompted to verify the information on your Digital ID card. For more information, visit the Federated Identity Service page.
In order to combine a non CU Boulder (i.e. an account that resides at Qualtrics.com or another institutions instance), with your CU Boulder account, you first need to have an active account through CU Boulder. Activate your CU account by logging in to Qualtrics using your IdentiKey and password.
Once you have activated your account, fill out the Request to Merge Qualtrics Accounts Form. As part of the merging process your Non CU Boulder account will be deleted.
Contact the IT Service Center via email at email@example.com or by phone at 303-735-HELP (4357). Provide a detailed description of the error message you received.
When a survey is emailed to you from within Qualtrics the “from” Address will be firstname.lastname@example.org.
Qualtrics recommends you use the latest version of your browser of choice. The web browsers officially supported by Qualtrics are Mozilla Firefox, Google Chrome, Apple Safari, Internet Explorer, and Microsoft Edge.
Older versions of these browsers may still work, but are not recommended, as they are not as well suited for the latest web technologies. The oldest supported versions of the above web browsers are IE7+, Firefox 4+, Safari 3+, and Chrome 2+.
Qualtrics continues to support the survey taking experience in Internet Explorer 6 (IE6), though not the Control Panel (the tool to create the survey, as well as reporting, etc.)
OIT does not support all browser versions. If you are not on an OIT supported Browser, OIT recommends you update your browser to one that is supported. Learn more on the Supported Software and Hardware page.
All research conducted by faculty, staff, or students involving human subjects at CU Boulder must be reviewed by the Institutional Review Board (IRB) prior to conducting the research. The primary goal of the IRB is to facilitate ethically responsible human subjects research.
Email Qualtrics Support at email@example.com to receive information on how they secure their data.
To transfer ownership of a Project/Survey from one user account to another submit the Request to Transfer Ownership of a Project Form.
Qualtrics survey developers can review the Office of Data Analytics (ODA) Survey page to see the types of studies that have already been conducted to avoid duplicating similar research questions or studies.
Instructions on using Contact Lists (Distribution Lists) are available at the Qualtrics University website.
The individual(s) you want to Share with must have an account on the CU Boulder instance of Qualtrics (They must have logged into the Qualtrics system at least once with their IdentiKey).
Instructions on the process of sharing a your project with an on campus user are available on the Qualtrics University website in the Sharing Inside your Organization section.
*Note: When adding a user within the campus that you would like to share your project with, be sure to search for the user by name, rather than IdentiKey or email address.
Instructions on the process of sharing a your project with colleagues at other universities on the Qualtrics University website in the Sharing Outside your Organization section.
|Name of Company:||Qualtrics Labs, Inc.|
|Development Company:||Qualtrics Labs, Inc.|
|Year of Development:||2005 year of first release, but current version is 2009. Please check the tool for the current copyright year. The current copyright year should match the year of development.|
|Location:||Provo, Utah, USA.|
|Version:||12,018 and counting. The version changes with each update, and can be found at bottom of page after the copyright notice when logged into the tool.|
To bookmark Qualtrics, you’ll need to go into your browser’s bookmark configuration setting and enter the URL for this service: https://qualtrics.colorado.edu
Yes. Each contact list can contain up to 10,000 names. See the Bulk Messaging policy for more information.
Yes, Individual users can distribute up to 50,000 emails per week. This helps Qualtrics maintain a high rate of email deliverability while ensuring added security. Each contact list can contain up to 10,000 names. If your survey is being sent to more recipients, you may request an exception. To request that your Qualtrics account permissions be adjusted to accommodate your business needs, please contact the IT Service Center at firstname.lastname@example.org or 303-735-4357 (or 5-HELP) and provide the business need. See the Bulk Messaging policy for more information.
Contact the IT Service Center at email@example.com to request a higher survey distribution. Please provide the following information in your request:
OIT will forward this information to Qualtrics and will facilitate communication with them.
Some question types like Rank Order and Sliders have been made unavailable to members of the CU Boulder campus because they are inaccessible to individuals using assistive technology. These question types will appear greyed-out in Qualtrics to ensure that all surveys sent out by our students, faculty, and staff are accessible to all recipients. Exceptions can be made in the case of a pressing business or research need; if you would like to request access to one of these question types, please do so using the Qualtrics Accessibility Exception Request Form.