Consulting and Professional Services

Last Updated: 04/03/2017

Overview

OIT offers a variety of consulting and professional services for faculty, staff, students, and campus departments. Explore the options below.

Service Who May Get It Features
Academic Technology Design Team Faculty members
  • Help with the development and implementation of projects involving technology
  • Research on technologies that may compliment faculty's teaching efforts in the future
  • Liaisons between the faculty and other units of OIT
  • One-on-one consulting
  • Small group workshops
Accessibility and Usability Lab Faculty, Staff, Campus departments
  • Conduct audits, standard tests, and extensive tests of the accessibility of software and websites
  • Tests are facilitated with various hardware platforms and assistive technology tools.
  • Recommendations given based on actual user experience 
Dedicated Desktop Support Any campus department, for a fee
  • Desktop Support has a guaranteed 4 hour response to our customers and strives to respond in 30 minutes.
  • Provides support for desktops, laptops, tablets, smart phones, printers, multifunction devices, and other personal computing devices.
  • Customers of Desktop Support are enrolled in a spare computer program. In the event of a hardware failure, employees will receive a spare computer until their computer repair and returned, minimizing productivity loss and downtime.
Shared Infrastructure Services Anyone, for a fee
  • In addition to full system administration support for Windows and Linux systems, we provide a virtual infrastructure where you can "rent" servers as needed. Think of this as a campus private cloud. We also provide full application support for any of your application needs. Current application support areas including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.
Captioning Faculty, Staff, Students The captioning service provides information, consultation, and guidance for a broad-range of media and activities that may require captioning.
Security Risk Assessments Any campus department.
  • Assess IT related risk to your department within the CU Boulder Risk Management Framework.
  • Receive advice on how to best identify, classify, and protect your IT data assets.
  • Develop both focused and broad steps to address IT related risk for your department.
Web Consultation Faculty and staff, student organizations
  • Web Training and Community Manager provides no-cost consults to all units to help them satisfy web presence needs.

 

Related Page(s)

Dispatched Desktop Support
IT Security
Walk-in Desktop Support