Consulting and Professional Services

Last Updated: 04/30/2018

Overview

OIT offers a variety of consulting and professional services for faculty, staff, students, and campus departments. Explore the options below.

Service Who May Get It Features
Academic Technology Design Team Faculty members
  • Help with the development and implementation of projects involving technology
  • Research on technologies that may compliment faculty's teaching efforts in the future
  • Liaisons between the faculty and other units of OIT
  • One-on-one consulting
  • Small group workshops
Accessibility and Usability Lab Faculty, Staff, Campus departments
  • Conduct audits, standard tests, and extensive tests of the accessibility of software and websites
  • Tests are facilitated with various hardware platforms and assistive technology tools.
  • Recommendations given based on actual user experience 
Business Analysis and Solutions Architecture  Any campus Department
  • Analyzes and streamlines business processes
  • Develops efficient electronic procedures
  • Provides faculty and administration impact
  • Gain the ability to use your solution properly through training and documentation
Captioning Faculty, Staff, Students The captioning service provides information, consultation, and guidance for a broad-range of media and activities that may require captioning.
Data Center Colocation Faculty, Staff, and Affiliates
  • Professionally managed green Data Center for IT computing equipment belonging to various campus departments
  • Efficient cooling; UPS and generator backup
  • 24/7 restricted access
  • High-touch network services
Dedicated Desktop Support Any campus department, for a fee
  • Desktop Support has a guaranteed 4 hour response to our customers and strives to respond in 30 minutes.
  • Provides support for desktops, laptops, tablets, smart phones, printers, multifunction devices, and other personal computing devices.
  • Customers of Desktop Support are enrolled in a spare computer program. In the event of a hardware failure, employees will receive a spare computer until their computer repair and returned, minimizing productivity loss and downtime.
Security Risk Assessments Any campus department
  • Assess IT related risk to your department within the CU Boulder Risk Management Framework
  • Receive advice on how to best identify, classify, and protect your IT data assets
  • Develop both focused and broad steps to address IT related risk for your department
Shared Infrastructure Services Anyone, for a fee
  • Full system administration support for Windows and Linux systems
  • Virtual infrastructure where you can "rent" servers as needed.
  • Full application support including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.

 

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