Service |
Who May Get It |
Features |
---|
Academic Technology Design Team |
Faculty members and OIT Staff |
- Pilots of academic technology applications and learning spaces
- Applied research into student and faculty technology use
- Universal Design for Learning Consultations
- Assistance with collection, analysis, and decision making based on academic technology data
- One-on-one consulting for using academic technologies to improve learning
|
Accessibility and Usability Lab |
Faculty, Staff, Campus departments |
- Conduct audits, standard tests, and extensive tests of the accessibility of software and websites
- Tests are facilitated with various hardware platforms and assistive technology tools.
- Recommendations given based on actual user experience
|
Architecture Review Board |
Staff, Campus departments |
- Ensures campus technology decisions align with IT best practices, campus standards, etc.
- Reviews technical architecture associated with projects in the OIT project portfolio, as well as reviews of other campus initiatives
- Assists with compliance in security, privacy and data storage requirements
|
Business Analysis and Solutions Architecture |
Any campus Department |
- Analyzes and streamlines business processes
- Develops efficient electronic procedures
- Provides faculty and administration impact
- Gain the ability to use your solution properly through training and documentation
|
Captioning |
Faculty, Staff, Students |
The Digital Accessibility Office captioning service provides information, consultation, and guidance for a broad-range of media and activities that may require captioning. |
Data Center Colocation |
Faculty, Staff, and Affiliates |
- Professionally managed green Data Center for IT computing equipment belonging to various campus departments
- Efficient cooling; UPS and generator backup
- 24/7 restricted access
- High-touch network services
|
Dedicated Desktop Support |
Any campus department, for a fee |
- Desktop Support has a guaranteed 4 hour response to our customers and strives to respond in 30 minutes.
- Provides support for desktops, laptops, tablets, smart phones, printers, multifunction devices, and other personal computing devices.
- Customers of Desktop Support are enrolled in a spare computer program. In the event of a hardware failure, employees will receive a spare computer until their computer repair and returned, minimizing productivity loss and downtime.
|
Learning Technology Consultants |
Faculty, Staff, Campus departments |
- Assist instructors with using campus-supported teaching and learning technologies
- Off a variety of training sessions, as well as, customized consultations based on the needs of the user
|
Public Cloud Broker |
Faculty and Staff |
- Provides access to centrally managed cloud services (i.e. Amazon Web Services) for administrative, teaching & learning, and research needs.
|
Systems Engineering
(formerly Shared Infrastructure Services) |
Anyone, for a fee |
- Full system administration support for Windows and Linux systems
- Virtual infrastructure where you can "rent" servers as needed.
- Full application support including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.
|