Consulting and Professional Services

ServiceWho May Get ItFeatures
Academic Technology ConsultantsFaculty, Staff, Campus departments
  • Assist instructors with using campus-supported teaching and learning technologies
  • Off a variety of training sessions, as well as, customized consultations based on the needs of the user
Academic Technology Initiatives TeamFaculty members and OIT Staff
  • Pilots of academic technology applications and learning spaces
  • Assistance with collection, analysis, and decision making based on academic technology data
Architecture Review BoardStaff, Campus departments
  • Ensures campus technology decisions align with IT best practices, campus standards, etc.
  • Reviews technical architecture associated with projects in the OIT project portfolio, as well as reviews of other campus initiatives
  • Assists with compliance in security, privacy and data storage requirements
CaptioningFaculty, Staff, StudentsThe Digital Accessibility Office captioning service provides information, consultation, and guidance for a broad-range of media and activities that may require captioning.
Construction & RenovationCampus DepartmentsConsulting, design, installation, and support during campus renovation and construction projects that have wired voice/data, Wi-Fi, or audiovisual elements.
Container PlatformFaculty, Staff and Affiliates A Kubernetes-based platform for hosting containers, providing namespace-as-a-service. Built on OpenShift.
Data Center ColocationFaculty, Staff, and Affiliates
  • Professionally managed green Data Center for IT computing equipment belonging to various campus departments
  • Efficient cooling; UPS and generator backup
  • 24/7 restricted access
  • High-touch network services
Data Services Faculty, Staff, and Campus departmentsThe Data Services team enables university partners to leverage data through a wide range of data services and solutions including Data Integrations, Data Flow Orchestration, Data Discovery, Database Administration, and more.
Dedicated Desktop SupportAny campus department, for a fee
  • Desktop Support has a guaranteed 4 hour response to our customers and strives to respond in 30 minutes.
  • Provides support for desktops, laptops, tablets, smart phones, printers, multifunction devices, and other personal computing devices.
  • Customers of Desktop Support are enrolled in a spare computer program. In the event of a hardware failure, employees will receive a spare computer until their computer repair and returned, minimizing productivity loss and downtime.
Messaging & Collaboration TeamFaculty, Staff, Students, and departmentsMaintains CU Boulder's mail and messaging as well as helping campus community take advantage of our campus Google Workspace and Office 365 applications.
Public Cloud BrokerFaculty and Staff
  • Provides access to centrally managed cloud services (i.e. Amazon Web Services) for administrative, teaching & learning, and research needs.
Software EngineeringFaculty, Staff and departmentsOur team offers a collaborative approach for custom software development for the benefit of campus-wide needs. 
Systems Engineering
(formerly Shared Infrastructure Services)		Anyone, for a fee
  • Full system administration support for Windows and Linux systems
  • Virtual infrastructure where you can "rent" servers as needed.
  • Full application support including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.
User Experience Research & Design TeamCampus departmentsThe UX Design team works with CU Boulder units to improve the technology experiences of our students, faculty and staff. They conduct UX research and design solutions according to best practices and campus brand standards.