Please note: Voice Communication services will be operating at limited capacity due to COVID-19. A technician will be onsite working through Voice/Data Service requests and repairs on Tuesdays and Wednesdays, so your request may take more processing time. We appreciate your patience during this time.
|Service||Who May Get It||Features|
|Telephone Service||Faculty and staff in university offices|
|Long Distance||Faculty and staff||Authorization code for making long distance calls.|
|Voicemail||Faculty and staff||Goes hand-in-hand with your telephone service. Check your voicemail from anywhere with a call-in number and confidential password.|
|Auto Attendant and Shared Mailbox||Faculty and staff||Instructions on setting up auto attendant, bulletin board and voice mailbox recordings.|
|Call Centers||Departments||CU Boulder units can effectively manage inbound calls for a contact center by recognizing, answering and routing incoming calls to appropriately skilled agents or groups.|
|Telecommunication Liaison Lookup Tool||Faculty, staff, and departments||A telecommunications liaison is empowered to interact with OIT on behalf of a department for voice and network service. The liaison lookup tool allows you to find the person assigned to your department.|