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Voice Communications

ServiceWho May Get ItFeatures
Microsoft Teams CallsFaculty and StaffCU Boulder has transitioned to Microsoft Teams Calls for voice calling. Visit the Teams Calls page to learn how to configure settings, turn on do not disturb to block calls, review setup guides for physical phones and more. 
Long DistanceFaculty and staffInformation on making long distance and international calls.
VoicemailFaculty and staffLearn how to configure and check your voicemail using Microsoft Teams
Enghouse Touchpoint Contact CentersDepartmentsCU Boulder units can effectively manage inbound calls for a contact center by recognizing, answering and routing incoming calls to appropriately skilled agents or groups.
Telecommunication Liaison Lookup ToolFaculty, staff, and departmentsA telecommunications liaison is empowered to interact with OIT on behalf of a department for voice and network service. The liaison lookup tool allows you to find the person assigned to your department.

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