303-735-4357 or oithelp@colorado.edu
7:30 a.m. – 6:00 p.m.
303-735-4357 or oithelp@colorado.edu
7:30 a.m. – 6:00 p.m.
Title | Start Date & Time | End Date & Time |
---|---|---|
Service Issue Updated: O365 Team Video Feed | Wednesday, April 7, 2021 - 11:09am | |
Service Restored: Accellion cyberattack extortion emails | Friday, April 9, 2021 - 7:30am | |
Service Maintenance Scheduled: https://bitbucket.colorado.edu/ | Wednesday, April 21, 2021 - 4:00pm | Wednesday, April 21, 2021 - 5:00pm |
Service Maintenance Scheduled: Data Center Firewall (potentially many services) | Thursday, April 22, 2021 - 6:30am | Thursday, April 22, 2021 - 7:30am |
Please note: Voice Communication services will be operating at limited capacity due to COVID-19. A technician will be onsite working through Voice/Data Service requests and repairs on Tuesdays and Wednesdays, so your request may take more processing time. We appreciate your patience during this time.
Service | Who May Get It | Features |
---|---|---|
Telephone Service | Faculty and staff in university offices |
|
Long Distance | Faculty and staff | Authorization code for making long distance calls. |
Voicemail | Faculty and staff | Goes hand-in-hand with your telephone service. Check your voicemail from anywhere with a call-in number and confidential password. |
Auto Attendant and Shared Mailbox | Faculty and staff | Instructions on setting up auto attendant, bulletin board and voice mailbox recordings. |
Call Centers | Departments | CU Boulder units can effectively manage inbound calls for a contact center by recognizing, answering and routing incoming calls to appropriately skilled agents or groups. |
Telecommunication Liaison Lookup Tool | Faculty, staff, and departments | A telecommunications liaison is empowered to interact with OIT on behalf of a department for voice and network service. The liaison lookup tool allows you to find the person assigned to your department. |
303-735-4357 or oithelp@colorado.edu
7:30 a.m. – 6:00 p.m.
University of Colorado Boulder
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