COVID-19 Update
Please note: Voice Communication services will be operating at limited capacity due to COVID-19. A technician will be onsite working through Voice/Data Service requests and repairs on Tuesdays and Wednesdays, so your request may take more processing time. We appreciate your patience during this time.
| Service | Who May Get It | Features |
|---|---|---|
| Telephone Service | Faculty and staff in university offices |
|
| Long Distance | Faculty and staff | Authorization code for making long distance calls. |
| Voicemail | Faculty and staff | Goes hand-in-hand with your telephone service. Check your voicemail from anywhere with a call-in number and confidential password. |
| Auto Attendant and Shared Mailbox | Faculty and staff | Instructions on setting up auto attendant, bulletin board and voice mailbox recordings. |
| Call Centers | Departments | CU Boulder units can effectively manage inbound calls for a contact center by recognizing, answering and routing incoming calls to appropriately skilled agents or groups. |
| Telecommunication Liaison Lookup Tool | Faculty, staff, and departments | A telecommunications liaison is empowered to interact with OIT on behalf of a department for voice and network service. The liaison lookup tool allows you to find the person assigned to your department. |
