|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: O365 Team Video Feed||Wednesday, April 7, 2021 - 11:09am|
|Service Restored: Accellion cyberattack extortion emails||Friday, April 9, 2021 - 7:30am|
|Service Maintenance Scheduled: https://bitbucket.colorado.edu/||Wednesday, April 21, 2021 - 4:00pm||Wednesday, April 21, 2021 - 5:00pm|
|Service Maintenance Scheduled: Data Center Firewall (potentially many services)||Thursday, April 22, 2021 - 6:30am||Thursday, April 22, 2021 - 7:30am|
OIT collaborates with partners across campus in various ways using tools like ServiceNow, DocuSign, Buff Portal Advising and more.
|Service||Who May Get It||Features|
|Buff Portal Advising||Available to CU system affiliates, with access granted on a case-by-case basis.||A software-as-a-service (built on the salesforce.com platform) used for constituent relationship management (CRM) initiatives for the entire CU system (all campuses and administrative units).|
|DocuSign||All CU Boulder affiliates with an active IdentiKey.*||An online application that allows for users to securely sign/send documents, create forms, and manage document workflow.|
|Jira Software||CU Boulder Staff||Work management tool that can support agile software development, application development, project management, issue tracking and more.|
|Paperless Campus||All CU Boulder offices are encouraged to participate.||Campus initiative undertaken in order to mininize the waste associated with the significant resources used in paper documents.|
|Qualtrics||All CU Boulder affiliates with an active IdentiKey.||An online survey tool that allows for users to build surveys, send invitations/reminders, track participation, display results (graphically and statistically), and export results.|
|SensusAccess||All faculty, staff, and students||A web-based service application that allows users to convert documents into accessible formats.|
|ServiceNow||OIT Staff and Student Staff, other university departments by request||Primary IT Service Management Tool used by OIT for incidents, requests, problems, and general contact tickets.|
*Permissions currently granted via the IT Service Center.