New Wi-Fi Now Available Campuswide
As of Dec. 17, 2025, the new CU Secure and CU Guest Wi-Fi networks are live in all campus buildings. eduroam is still available, but UCB Wireless and UCB Guest were discontinued. Learn how to connect to campus Wi-Fi.
Features
CU Boulder's Wi-Fi networks provide easy access to the internet and campus resources from any Wi-Fi-enabled personal device on campus. Wi-Fi is available in approximately 90% of all indoor building space on campus.
Note: Comcast provides internet services to graduate and family housing apartments. For details, see the Network and Internet Services page.
Choosing the Right Network
| Wi-Fi Network | Who Should Use It |
|---|---|
| CU Secure | CU Boulder students, faculty and staff with an active IdentiKey |
| eduroam | Students, faculty and staff moving between eduroam institutions |
| CU Guest | All other visitors to the CU Boulder campus |
Who Can Get It
Campus Wi-Fi is provided as a common-good service, which means there is no direct cost to users. The table below indicates which users have access to each campus Wi-Fi network.
| User's Affiliation | CU Secure | eduroam | CU Guest |
|---|---|---|---|
| CU Boulder user with an active IdentiKey | |||
| Visitor from an institution that uses eduroam | |||
| Guest visiting the CU Boulder campus |
General Wi-Fi Tips
Experiencing a weak Wi-Fi signal and poor network performance?
Be aware that Wi-Fi access points are not located outside, so Wi-Fi will be spotty between buildings.
If you're inside a campus building, you have a weak Wi-Fi signal and you're experiencing poor performance on CU Secure, CU Guest or eduroam, try the following.
- Disconnect and reconnect to the network.
- Ensure your device has only one campus Wi-Fi network set up to auto-connect/auto-join. Learn how to disable auto-connect/auto-join.
- Try to avoid having physical barriers between you and the nearest Wi-Fi access point, including bookcases, desks and other large furniture.
If you are unable to connect to Wi-Fi, contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu.
Experiencing a strong Wi-Fi signal but poor network performance?
If you have a strong Wi-Fi signal but are experiencing poor performance on CU Secure, CU Guest or eduroam, try the following.
- Ensure your device has only one campus Wi-Fi network set up to auto-connect/auto-join. Learn how to disable auto-connect/auto-join.
- Toggle your Wi-Fi off and on to ensure you're connected to the nearest Wi-Fi access point.
- Mitigate any local sources of Wi-Fi interference.
- Turn off other devices that provide Wi-Fi services in the area (e.g., Wi-Fi printers, smartphone Wi-Fi hotspots).
- Be aware of any Wi-Fi interference sources in your surroundings, like a wireless camera or microwave. Bluetooth devices can also affect your experience, especially if your device uses only 2.4GHz Wi-Fi connections.
- Report any suspected personal Wi-Fi routers to the IT Service Center. Wi-Fi routers can interfere with campus Wi-Fi and are strictly prohibited.
- Check your device's Wi-Fi driver firmware to confirm that it's up to date. Contact the IT Service Center if you have questions on how to check your firmware.
- Confirm that your Wi-Fi card isn't too outdated. CU Boulder recommends having a computer with Dual Band spectrum (2.4 GHz and 5 GHz) 802.11n or 802.11ac for Wi-Fi networks. Learn how to check your device's Wi-Fi card (Mac and Windows).
- Dual band Wi-Fi USB cards connect to a USB port and can enhance your Wi-Fi experience. Look for Dual Band 2.4GHz / 5GHz when shopping. CU Boulder cannot recommend a certain brand or device, but here is an example USB Wi-Fi adapter for reference.
Having problems with your web browser?
Clearing a web browser's cache can resolve a wide range of browser-related issues. If you continue to experience problems, contact IT Service Center at 303-735-4357 or oithelp@colorado.edu for additional assistance.
How to Get Support
Fill out the Network Connectivity Troubleshooting form to report an issue or contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu for additional assistance.
