Kaltura Retirement - Timeline & Migration Information

Timeline​Fall 2024​Content migration​Retention policy​Canvas Studio​PlayPosit​Libraries​Known issues​Support

Canvas Studio, our existing video platform available within Canvas, is replacing the Kaltura platform. General access to Kaltura in Canvas ended in summer 2024 with access extension for the fall 2024 semester available on a by-request basis. Kaltura will be fully retired and no longer available in December 2024.

The majority of content from Kaltura has already been copied to Canvas Studio and remaining content will be copied in early 2025. Any migrated content that is currently linked to Kaltura media within a Canvas course has been automatically relinked to the corresponding media file within Canvas Studio. Older Kaltura content that doesn’t meet the two-year retention policy will not be migrated to Studio. Users impacted by the retention policy have been contacted via emailed and further details are also available in the Kaltura Content Retention Policy section below.

Please see a high level timeline of this transition and other important information below:

High Level Transition Timeline

  • May 2024: Deadline for users to download outdated Kaltura content, PlayPosit bulb creation for Kaltura disabled.
  • July 2024: Kaltura general access ends (fall 2024 access available by request), Canvas Studio becomes the primary video platform for CU Boulder. Migrated Kaltura content within retention policy is available in Canvas Studio.
  • August 2024: Kaltura videos in Canvas courses are relinked to Canvas Studio videos.
  • December 2024: Kaltura platform is retired and no longer available, extended access to Kaltura ends.

Please visit the visual timeline of the Kaltura to the Canvas Studio migration to review the detailed key milestones and deadlines of the transition.

Access to Kaltura and Preparation for Fall 2024

  • General access to the Kaltura platform in Canvas ended in July 2024: Access extension for the fall 2024 semester is on a by-request basis. To request your access to Kaltura be extended through the fall 2024 semester, email oithelp@colorado.edu with a link to your course in Canvas and the name of the course as it appears in Canvas.
  • Kaltura videos in Canvas were relinked to Canvas Studio videos: Kaltura videos embedded into Canvas courses (e.g., on course pages, in Modules) were automatically relinked to the corresponding video file in Canvas Studio in August 2024. This will save instructors time from updating each video linked in their courses manually and will ensure continuity of access as Kaltura is retired campuswide. Kaltura content that has been relinked to corresponding Canvas Studio content looks very similar from the students’ perspective. Please note that requesting access to Kaltura for fall 2024 will not change the automatic relinking process for content that has already been migrated to Canvas Studio.
  • Create new content in Studio: Create new video content in the Canvas Studio platform since new content created in Kaltura after May 2, 2024, is unlikely to be migrated to Studio before the start of spring 2025 semester.

Kaltura Content Migration

  • All to-date migrations of Kaltura media content to Canvas Studio have been completed successfully and the majority of Kaltura content that fits within the media retention policy is available within Canvas Studio accounts. Copied Kaltura content can be found in "My Library" in your Studio account.
  • Content created in Kaltura up through spring 2024 has been migrated to Canvas Studio. Summer 2024 and fall 2024 content is expected to be copied in January-February of 2025. Please note that this content is unlikely to be copied to Studio before the start of the Spring 2025 semester, and therefore we encourage instructors to create content in Studio during the remainder of the transition.
  • For a high level representation of the migration to Canvas Studio including content migration milestones and deadlines, please navigate to the Visual Timeline of the Canvas Studio migration.

Kaltura Content Retention Policy

  • Media retention policy affects content migration: In an effort to optimize the use of our media storage capability and to serve as responsible stewards of campus resources, OIT has applied a retention policy to the content copied from Kaltura to Canvas Studio. Per our email communications starting in winter 2023, media files stored in Kaltura that are older than two calendar years and have not been viewed over the last two calendar years, as of January 1, 2024, will not automatically be migrated to Canvas Studio.
  • Retention policy example: A media file that is five years old on January 1, 2024 and has not been viewed in three years will not be migrated to Canvas Studio, whereas a video that is five years old but has been viewed after January 1, 2022, will be migrated.
  • Users impacted by the retention policy have been notified via email: Users received emails (subject: "Your Outdated Kaltura Media Files") which included download links for the content that won't be migrated. Outdated Kaltura content is being gradually purged from the Kaltura platform in preparation for retirement. Media files still located within Kaltura can be manually downloaded within the Kaltura integration in Canvas (please note that extended access to Kaltura needs to be requested).

Using Kaltura Videos in Canvas Studio

  • How to access Canvas Studio: Studio is available within Canvas. Visit the Canvas Studio service page to learn more.
  • Where to find Kaltura videos in Studio: Your video files have been copied from Kaltura to your Studio account and can be found under "My Library" in your Studio account. To help you identify Kaltura content in Canvas Studio, media files from Kaltura have a tag "Kaltura." Tags can be found under the Details tab in Studio.

PlayPosit Bulbs Linked to Kaltura

  • PlayPosit bulbs have been migrated: All Kaltura videos used in PlayPosit, regardless of the retention policy, were automatically migrated to Canvas Studio for users. Videos owned by ALTEC or the LIbrary will no longer be available for use in PlayPosit due to copyright issues.
  • Use Canvas Studio for PlayPosit: The ability to create new PlayPosit content using Kaltura is no longer available, so create any new PlayPosit bulbs using Canvas Studio videos instead. You will also need to authenticate your Canvas Studio account with your PlayPosit account. Follow steps 1–6 in the Accessing Canvas Studio in PlayPosit designer tutorial to complete authentication. If you do not complete this process, your bulbs will not be viewable by you or your students and you will not be able to create bulbs using Canvas Studio content.
  • Canvas Studio and captioning in PlayPosit: The Canvas Studio integration in PlayPosit does not currently support displaying captions from Canvas Studio videos (unlike Kaltura which displayed them automatically). The best option for making captions available in PlayPosit is to download the caption file from Studio and then upload it to PlayPosit. Details can be found in the captions for Canvas Studio tutorial.

Access to Kaltura Videos Uploaded by Libraries

  • Copyrighted video content can be accessed through University Libraries: For all new streaming requests, please read the Streaming Media webpage for recommended steps. University Libraries offer access to copyrighted films, music and other multimedia through a variety of platforms and acquisition options.
  • Libraries' Kaltura content is moving to Mediasite: Kaltura videos previously uploaded by the Libraries on behalf of an instructor will be migrated to My Mediasite this fall 2024. You will be able to access these videos through your Canvas course similar to Kaltura. Instructors with actively viewed videos have been emailed with migration updates. If you have not received an email, please reach out to Libraries' Digital Media Services at mediaservices@colorado.edu.

Migration Known Issues

  • Kaltura playlists: As there is no playlist functionality in Canvas Studio, we encourage users to recreate Kaltura playlists within Canvas modules or pages: Learn how to create video playlists in Canvas pages. Kaltura playlist users have received email communications about this limitation and available resources.
  • Kaltura quizzes: Migration of in-video Kaltura quizzes is not available. Instead, users should recreate in-video quizzes in Canvas Studio: Learn how to use Canvas Studio quizzing. Kaltura quiz users have received email communications about this limitation and available resources.
  • Multi-Source video files: Initial migrations of Kaltura content only included a single video source when content was copied to Canvas Studio (e.g. recordings that included a screen share and separate video of the narrator would only include one of these sources). These single video files will be automatically replaced by the original multi-source files during the next scheduled migration in summer 2024.
  • Lost & found: Kaltura files that could not be tracked to a specific active user when migrated to Canvas Studio may have been stored in an administrative “Lost and Found” folder within Studio. If you are missing Kaltura content in Studio that falls within the media retention policy, please contact OIT to check if the missing files are located in this folder.
  • File size limitations: Canvas Studio has a file size limit of 10GB per file. If your file in Kaltura was greater than 10GB, it will not migrate to Canvas Studio. If you have a media file greater than 10GB, please contact OIT for guidance.
  • Kaltura video ownership and PlayPosit: Only the original owner of a video that was hosted in Kaltura and migrated to Canvas Studio can authorize its use in PlayPosit. If you used someone else’s video to create a PlayPosit bulb, you must transfer ownership of the bulb to the video owner in order for it to function properly. Contact OIT for assistance if you encounter this issue.
  • "Media Not Found" streaming error: A small number of embedded videos within Canvas courses may display a "Media Not Found" error after relinking from Kaltura. This error occurs most often in cases when media files migrated from Kaltura were deleted after the migration process, or in the event that the video from Kaltura was streaming from a YouTube link rather than stored in Kaltura.
  • Canvas Studio automatic captioning: Kaltura content migrated to Canvas Studio does not have automatic captioning enabled. The owner of the Canvas Studio will need to enable automatic captioning for each video if needed, and publish them when completed. After enabling automatic captions, it will take time until they are completed and ready for review. Please refer to the Canvas Studio KB page for instructions on how to enable automatic captioning.
  • Captioning Canvas Studio content in PlayPosit: PlayPosit users should download their captions from Canvas Studio and manually add them to their PlayPosit bulbs. Refer to the Captions for Canvas Studio section of the PlayPosit knowledge base for detailed instructions on how to do so.

Support and Questions

  • Participate in a Canvas Studio training: To learn more about the Canvas Studio platform, please consider taking our live or on-demand Canvas Studio trainings listed on the Academic Technology Training page.
  • Attend Canvas office hours: OIT's Academic Technology Consultants are hosting Canvas Support office hours to assist instructors with the transition to Canvas Studio. Instructors can schedule a consultation for one-on-one help to assist with the transition to Canvas Studio.
  • Contact OIT: If you need support with the transition or have questions about Kaltura content in your Canvas Studio account, please contact the IT Service Center at oithelp@colorado.edu or call 303-735-4357.