Frequently Asked Questions
Do I have to opt-in?
No. Starting with the May 2008 graduating class, graduates automatically get to keep access to their colorado.edu email address.
How do I access my colorado.edu email messages?
Use Exchange Online service which is accessible via a web client and email programs like Outlook. To log in, use your IdentiKey username and password.
How do I change my password?
You will be using your IdentiKey username and password to access your email via Exchange Online and you can use IdentiKey Manager to change your password.
Can I forward my account to a different address?
Yes, you can use IdentiKey Manager to set your email delivery location. Learn how to forward to your preferred personal email account.
Which colorado.edu email addresses will I be able to use to receive email?
Any personal colorado.edu email addresses that you were able to use to receive mail before you graduated. This includes firstname.lastname@colorado.edu and IdentiKeyUsername@colorado.edu. Secondary or group email addresses are not eligible.
December 2007 and prior graduates
I graduated before spring 2008. Can I still opt-in or get my colorado.edu email address back?
If you graduated before spring 2008, you can request to get your email address back by contacting the IT Service Center.
How do I change my forwarding address?
You can use IdentiKey Manager to set your email delivery location.
