|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: Salesforce Marketing Cloud||Thursday, June 4, 2020 - 12:10pm|
|Service Maintenance Scheduled: Network Switches - Building-by-Building||Monday, March 2, 2020 (All day)||Monday, July 13, 2020 (All day)|
DocuSign is available to University of Colorado Boulder students, faculty, and staff.
All CU Boulder Affiliates with an active Identikey have access to DocuSign. To enable your account, go to the DocuSign login page. You will be directed to CU Boulder's Web Access login page where you can log in with your firstname.lastname@example.org and account password credentials.
DocuSign is provided as a common-good service to the campus, which means there is no direct cost to the individual or department.
OIT provides support via the IT Service Center; however, the vendor provides the majority of DocuSign support resources. When logged into DocuSign, click on the Need Help or Quick Tips links to access online support and training materials.
More information and links to help resources can be found on the DocuSign Help and Support page.
Your account number is located in the upper right corner of the DocuSign Console.
Please visit DocuSign System Requirements for up-to-date supported browser information.
There is no limit to the number of documents that can be sent or signed.
For information on how to update your Digital ID, please visit Managing My Digital ID.
Documents can be transferred from one account user to another with department approval.
Contact the IT Service Center at email@example.com or 303-735-4357 (5-HELP from a campus phone). Please specify you are requesting to transfer DocuSign envelopes.
You can link the accounts in your Account Preferences under the Names Available section.
*Note: The Your email has been found on… section only shows up if you indeed have active accounts with the same email address.
Yes. DocuSign ensures the legality of electronic signatures. Learn more about DocuSign legal protection of eSignatures .
Yes. There are several options for adding a signature to your DocuSign account. Learn more about creating your signature.
The University of Colorado Boulder has evaluated DocuSign with the intent on storing highly confidential data. For more information about using highly confidential data with DocuSign, please contact the Office of Information Security via email at firstname.lastname@example.org .
DocuSign offers bank-grade security and operations. Learn more about DocuSign document security.
Yes. The accessibility support feature permits screen reader applications to read instructions, envelope documents, and DocuSign tags. This allows blind and visually impaired signers to act on the tags and complete signing. Learn more about using the DocuSign accessibility support feature .
Contact the IT Service Center at email@example.com or 303-735-4357 (5-HELP from a campus phone). Provide a detailed description of the error message you received.
As long as your DocuSign account is active, the envelopes in your account will be stored in DocuSign indefinitely.
*Important Note: It is recommended that you download and save your documents to your department’s preferred repository.
Once envelopes are moved to the deleted folder, they are purged at midnight the same day and cannot be recovered.
DocuSign aggregates all of your uploaded files into a PDF for a secure signing experience. You add files in any of our many supported file formats , such as Word documents, spreadsheets, or images, and DocuSign brings them all together into a single, tamper-sealed PDF. You can view the document image directly in the application, or you can download the PDF file for viewing, sharing, and storing.
When you download a document from DocuSign, it presents the current state of your document. Only completed documents show the signing information. All of the completed signing fields are included on the PDF. For incomplete documents, the PDF includes only the files that you added to the document; none of the signing fields are visible on the PDF.
To download your document, click the Download icon at the top of the view and select Separate PDFs or Combined PDF, depending on which format you want. Separate PDFs gives you a ZIP file containing all of the files in the DocuSign document as individual PDFs. The selected file is downloaded to your local Downloads folder.