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Support

  Get IT Support

  • IT Service Center: Contact the IT Service Center (303-735-4357 or oithelp@colorado.edu) for help with all OIT services including email and IdentiKey, Internet connectivity, telephone service and other technology-related questions.
  • Buff Techs Desktop Support: OIT provides no-cost software support for laptop and desktop workstations to faculty, staff, and students. You can also register your laptop to aid in recovery in case it is lost or stolen.
  • Dedicated Desktop Support: Departmental IT Support customized for your needs.
  • Retiree Support: Basic IT support to ensure access to IdentiKey, email, and retiree-granted CU services.

  Report an Issue

Hybrid Work Recommendations

OIT is working with departments on campus to learn what issues they've faced while working remotely over the last year to provide recommendations and best practices as CU Boulder adjusts to a new hybrid working environment. Click the button below to learn more about this initiative, find resources for your team, or send us feedback about our guide.

Hybrid Teaching and Learning

OIT has developed resources, guides, and best practices for teaching and learning in hybrid and remote modalities. Explore OIT's resources for students, instructors and teaching assistants.

More OIT Resources

Help Documentation & Tutorials

  • Help documentation and tutorials are located within each of our Services. Look for the Help menu item.
  • OIT provides hundreds of tutorials covering the usage of campus services. Use the OIT Tutorials page to browse or search for the tutorials you need.