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Support

  Get IT Support

  • IT Service Center: Call or email the IT Service Center (303-735-4357 or oithelp@colorado.edu) for help with all OIT services, such as email and IdentiKey, Internet connectivity, telephone service and other technology-related questions or problems.
  • Buff Techs Desktop Support: OIT provides no-cost software support for laptop and desktop workstations to faculty, staff, and students at CU Boulder.
  • Dedicated Desktop Support: Departmental IT Support customized for your needs.
  • Retiree Support: Basic IT support to ensure access to IdentiKeys, email, and retiree-granted CU services.

  Report an Issue

Hybrid Work Recommendations

OIT is working with departments on campus to learn what issues they've faced while working remotely over the last year to provide recommendations and best practices as CU Boulder adjusts to a new hybrid working environment. Click the button below to learn more about this initiative, find resources for your team, or send us feedback about our guide.

More OIT Resources

Help Documentation

Help documentation and tutorials are located within each of our Services. Look for the Help menu item.

Tutorials

OIT provides hundreds of tutorials covering the usage of campus services. Use the OIT Tutorials page to browse or search for the tutorials you need.