Academic Continuity During a Canvas Outage

This guide provides instructors and teaching assistants with a description of the technology that can be used to facilitate continuity in the event of a Canvas outage. This page will be updated as additional tools become available in response to faculty and student needs.

Communicating with Students

Email Students

Use the Course roster email to send a message to the entire class, or to obtain a contact list for use in other tools such as Microsoft Teams

Chat or Meet in Microsoft Teams
  • Connect with anyone on campus via chat, audio, or video call. All CU Boulder users are licensed for Teams, making it easier to add people to a team or search, call, and chat
  • Invite external (guest) users to be part of your Team
  • Access other Office 365 apps including OneDrive, SharePoint, OneNote, and Planner
  • Connect your Team to third-party apps and connectors including Google Drive, SurveyMonkey, Twitter, RSS, Salesforce, Trello, GitHub and JIRA

Delivering Course Content without Canvas 

If Canvas is not available, there are many other ways you can deliver course content. Choose the method that most aligns with your learning objectives.

Share Documents, Assignments and Files with Students
Collect Assignments
  • University-provided Email via Microsoft Outlook allows for messages up to 150MB.
  • For large files or files that need secure transmission, use CU’s Large File Transfer service.
  • Collect document submissions with Microsoft Forms using a file upload question type. Students can submit their documents using the Form, and documents are stored in a secure folder others can’t access or view. Note that file upload questions have a size limit of 1GB.
Conduct Quizzes & exams
Grading and Feedback
  • Individual grades may be transmitted via email from one colorado.edu email address to another, but not in bulk. View the Registrar’s instructions on secure electronic transmission of student data to learn more.
  • For student feedback, share and annotate documents using Microsoft 365 or Google Docs
  • For collaborative grade tracking using Excel 365, using a data sensitivity label of “Confidential,” with a sublabel of “Internal”, is recommended to ensure student data is properly protected.
  • CU Boulder sensitivity labels can be applied to these Microsoft file types:
    • Word files (.docx, .docm, .dotx, .dotm)
    • Excel files (.xlsx, .xlsb; .xlsm, .xltx)
    • PowerPoint files (.pptx, .pptm, .potx, .potm, .ppsx, .ppsm)

To apply a sensitivity label: 

  1. Open the file in the corresponding Microsoft web or desktop app.
  2. Open the sensitivity labels menu by either:
    • Clicking on the Sensitivity button on the Home tab
    • Clicking on the shield icon in the title bar
  3. Select the most appropriate label or sublabel from the menu.
  4. Any protections associated with that label will be applied immediately.

For additional details, including screenshots, refer to the Microsoft's Apply sensitivity labels to your files support page.
 

Share Video with Students

Microsoft 365 offers video sharing via ClipChamp. Review ClipChamp tutorials to get started.

Conduct or Record a Lecture with Zoom

Zoom is a web conferencing tool that can be used for real-time lectures with students as well as for lecture recordings. It is an intuitive and simple tool that can be used on desktop, tablet and mobile devices. Zoom has a number of features that can enhance your online class experience, including screen sharing, chat, recording, annotation and more.

Tips for Using Zoom

  • Use headphones or earbuds with a microphone to minimize surrounding noise and improve the quality of your voice. The Logitech H800 is a good option, although any headset and microphone combo will provide a better experience than a microphone and speaker built into a laptop.
  • Test your audio and video before joining a call.
  • Use the mute on entry function when scheduling meetings to prevent disruption from attendees joining with microphones on.
  • See more of OIT's Zoom tips

Zoom Security and Privacy

Zoom offers several options to increase the security and privacy of Zoom sessions, including requiring authentication, muting and removing non-invited guests, as well as Tips to Keep Uninvited Guests Out of Your Zoom Event. Use OIT's Secure Meetings Guide for recommended options you can utilize to increase security including:

Training Resources from Zoom

Conduct Group Work

There are a number of tool options you can use to facilitate group work during online classes and outside of class time.

  • During live lectures, use the Breakout Rooms feature in Zoom to allow students to work in small groups via Zoom.
  • Use Microsoft Teams as a platform for students to collaborate while working in groups. Students can communicate with one another using chat and audio or video calls. They can also leverage OneDrive, SharePoint, OneNote, and Planner to take notes, co-author documents, or plan student projects.