Canvas is CU Boulder’s learning management system (LMS), and was first made available for student and faculty use in spring 2018. The accessibility of an individual’s experience in Canvas depends on two things: the accessibility of the platform itself, and the accessibility of the content placed in Canvas.
This page contains information about the accessibility of the Canvas platform and has links to documentation about Canvas content accessibility. Those who create and share content in Canvas have a responsibility to ensure that content is created and provided in a way that makes it accessible to everyone in the course. Additional resources to assist with creating accessible content and designing accessible courses are provided in the Information for Instructors section below.
Information for Assistive Technology Users
Information for Instructors
Information for Instructors using Assistive Technology
Service Road Map & Accessibility Documentation
Get Help or Provide Feedback
Canvas’s desktop site is generally accessible to student users. The instructor functions have not yet been tested, and the mobile apps have not yet been assessed for accessibility. Specific issues exist in areas like the Calendar, Files, the document viewer, and integrations like Kaltura and VoiceThread.
Statements on this page about the accessibility of Canvas are based on accessibility testing done in January and August 2018, and may no longer represent the current status of the software. The Conferences tool was tested in March 2020.
Testing has been conducted on many aspects of Canvas; however, the platform undergoes frequent changes and the information contained below may no longer be accurate.
If you encounter issues in using Canvas, please report them to the IT Service Center at firstname.lastname@example.org or 303-735-4357.
The Canvas website provides tips for screen reader and keyboard-only users.
Please consult the Screen Readers and Browsers section of Canvas’s accessibility documentation to determine its current support for various screen reader and browser combinations.
Specific issues to note are as follows.
Screen reader users are recommended to use the Agenda calendar view due to inaccessible table structure in the Week and Month views.
After submitting an assignment, screen reader users may not receive a notification alert indicating the status of their submission.
Workaround: The notification is located in the complementary region on the assignment submission page.
The file tree is not easily navigable or consistently usable by screen reader users.
Workaround: If possible, access content through Modules rather than Files.
My Media and Kaltura Media Gallery are both part of the Canvas Kaltura integration. Please see the Kaltura accessibility page for more details about the accessibility of Kaltura.
Screen reader users may experience significant barriers in attempting to complete an in-video quiz in Kaltura Media Gallery. Faculty should avoid utilizing this tool.
Documents in the Office 365 integration will be rendered through the Office Online document viewer. Please visit the Office Online accessibility page for more details about best practices and any barriers.
Canvas has General Accessibility Design Guidelines for making your course content accessible. Additional resources developed by the Digital Accessibility Office at CU Boulder are provided below.
Consult the Accessible Technology Resources page for details on how to create accessible Word documents, PowerPoints, Google Docs, and more.
You can set different availability dates and times for specific users for assignments and quizzes. To do so, review the Providing Extra Time Accommodations in Canvas guide.
Consult the Accessibility Within Canvas guide for keyboard shortcuts and advice on specific tools within Canvas. The instructor interface within Canvas has not yet been fully tested for accessibility. This section will be updated with more details once that has occurred.
Canvas’s student-facing desktop interface has been reviewed by the Accessibility and Usability Lab; mobile apps and the instructor desktop interface have not yet been fully reviewed.
OIT is working with Canvas to address the issues found so far in testing. Additionally, all regular updates to Canvas are reviewed for accessibility impact.
OIT has partnered with Disability Services to provide assistance for accessibility issues related to OIT supported services. If you need assistance, please contact the IT Service Center at: email@example.com or at 303-735-4357.
We want to hear from you about this service. If you’re having problems using this service or you have more information about the accessibility of this service that we should share with others on this webpage, please let us know by contacting the IT Service Center at firstname.lastname@example.org or at 303-735-4357.