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Dedicated Desktop Support

Due to staffing, customers may experience delays when requesting assistance from DDS. We appreciate your patience during this time.

Given the remote status of the campus, DDS will be offering remote appointments only through Jan, 23. If an in-person visit is needed, a technician will schedule an on-site meeting with you for the following business day or later. Customers may experience delays when requesting assistance from DDS currently, and we appreciate your patience during this time.

What We Do

Dedicated Desktop Support (DDS) encompasses everything from set up and troubleshooting of individual computers, to managing systems and software for entire departments. Our approach provides hands-on support for all of your technology needs so you have seamless integration with no hassle. This includes:

  • Computer Hardware and Software Recommendations
  • Installation, testing, and troubleshooting of computers, smartphones, and printers
  • Compliance with established campus standards and best practices
  • Guaranteed response times
  • Data storage recommendations based on unique business requirements

Prospective Customers

Ready to learn more? Visit the Prospective Customer page to learn how DDS can help your team or department

Existing Customers

Need help from a technician? Looking for advice about software? Visit the Existing Customers page for more.

Cost

For inquiries about Dedicated Desktop Support, please contact Brandon Brunetti.

DDS Business Hours

Dedicated Desktop Support has extended hours of operation due to COVID-19. We are available from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding University holidays and official closures. In the summer, our hours of operation are 7:30 a.m. to 4:30 p.m.

Help and Support