|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Wireless||Monday, February 12, 2018 - 10:05am|
|Service Issue Updated: Student Account Access||Friday, February 9, 2018 - 12:39pm|
|Service Issue Reported: Power outage on East Campus||Tuesday, February 13, 2018 - 1:40pm|
|Service Restored: Intermittent issues with the Federated Identity Service||Monday, February 19, 2018 - 10:16am||Monday, February 19, 2018 - 10:51am|
|Service Maintenance Scheduled: Digication||Sunday, February 25, 2018 - 4:00am||Sunday, February 25, 2018 - 6:00am|
|Service Maintenance Scheduled: Campus Firewall||Wednesday, February 28, 2018 - 5:30am||Wednesday, February 28, 2018 - 6:30am|
The following setup instructions and best practices are recommended for the successful setup of a Xerox or Konica Minolta multi-function device (MFD) on the CU Boulder campus. For help, please contact the IT Service Center at firstname.lastname@example.org or call 303-735-4357 (5-HELP from a campus phone).
OIT recommends using a shared or department-wide email account for MFDs. The same account can be used for all department MFDs. If you need to request an email account, contact the IT Service Center (email@example.com or or 303-735-4357).
*Note: Do not use personal email accounts for MFD authentication due to the potential for abuse.
To make changes on scan to email settings, either configure on the device directly, or enter your multi-function device’s static IP into a browser. From there, login to the device administration page with your device’s unique credentials.
*Note: Your department may or may not have admin credentials to administer the printer. If your department has an IT Practitioner, they should configure SMTP settings. If your department does not have an ITP, please contact customer support for your printer brand for assistance accessing the device admin page.
All MFDs at CU Boulder using scan to email functionality should have the same server configuration:
Contact Konica Minolta Customer Service for troubleshooting assistance.
If the new MFD is replacing another printer or MFD, it is recommended to keep both devices for a short time to allow for a successful transition to the new device.
Transition plan should include: