Zoom - Known Issues

Last Updated: 10/31/2018

macOS 10.14 Mojave microphone and video access 

  • Issue: Some users have issues with microphone and video access on macOS 10.14 Mojave.
  • Workaround: Due to increased security and permissions with macOS 10.14 Mojave, you will be prompted to authorize the Zoom Desktop Client and Zoom Rooms to use your computer's microphone and camera. Click OK during the initial request and you will be able to use your microphone and camera in Zoom. If you do not allow Zoom access during this initial prompt or the camera and microphone become disabled, please see the Using Zoom client with macOS 10.14 Mojave on Zoom's website.