303-735-4357 or oithelp@colorado.edu
8:00 a.m. – 5:00 p.m.
303-735-4357 or oithelp@colorado.edu
8:00 a.m. – 5:00 p.m.
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Distance Learning Studios staff are responsible for day to day operations in distance learning spaces. This includes support for synchronous (real time) participants and asynchronous (on demand) recorded delivery, as well as in-class professor/presenter support. For more information, see the Distance Learning Studios FAQ.
Zoom is the web conferencing software used by remote students to join distance education classes synchronously. For more information (and to download/install Zoom), please visit CU Boulder's Zoom page.
Mediasite is the recording tool used to deliver on demand distance content. For more information, please use the following tutorials:
Log in to Canvas with your IdentiKey and password to access recorded lectures which you are authorized to view.
For Distance Education courses offered through the Graduate School, there is no charge for this service.
Events/courses which are NOT offered through the Graduate School will incur a service fee. After submitting your request to oithelp@colorado.edu, a representative from OIT will contact you regarding the potential cost(s) associated with your request(s).
Service | Cost | Features |
---|---|---|
Operator assisted studio recording | $150/hour | Features dedicated classroom audiovisual support, multi-camera session recording, and real time web conferencing. Includes hosting of recorded content for one semester and access to download and export recordings. |
Additional Coordination | $45/hour | Includes coordination, set-up, other unique circumstances. |
Content export | $45/hour | Applies to requests for previously-recorded content. |
This service is available to Faculty, Staff and affiliates on the CU Boulder campus. Contact the IT Service Center at 303-735-4357 (5-HELP from any campus phone) or oithelp@colorado.edu.
If you're in an OIT-supported classroom and have an issue with technology, submit the Classroom Technology Problem Reporting form or contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu to request assistance.
For programmatic information related to distance education courses, contact the Graduate School at 303-492-6331 or email cugrad@colorado.edu.
OIT’s Learning Spaces Technology team provides support for technology equipped classrooms, as well as defining, revisiting, and revising technology standards for teaching and learning spaces. LST also supports:
303-735-4357 or oithelp@colorado.edu
8:00 a.m. – 5:00 p.m.
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