Alumni Email Accounts
CU Boulder discontinued the alumni email program on Aug. 31, 2026.
The alumni email transition and all opportunities to request extended or temporary access have now concluded. CU Boulder communicated the changes to affected account holders multiple times throughout 2026 and provided opportunities for eligible alumni to request continued or temporary access before the applicable deadlines.
At this stage of the transition, affected accounts and their associated data have been deleted and are no longer available for access or recovery. As a result, we are unable to provide additional access, extensions or exceptions.
We understand that the loss of access to a longtime colorado.edu account may be disappointing. For additional context about this transition, this project website provides information about the changes, timelines and previously available options.
If you have feedback about this change, please send an email to alumniemail@colorado.edu.
Information for Alumni in Modified Email Program
Following a settlement agreement, CU Boulder extended access to eligible alumni email account holders through at least Aug. 31, 2027, while we assess the long-term viability of the offering. Eligible alumni were required to take proactive steps by Aug. 31, 2026, to access this modified email program, which has some differences from the prior alumni email program.
Alumni with colorado.edu email addresses who did not wish to extend their access or who were ineligible to do so were advised to move important files and emails to a personal account before their access was discontinued on Aug. 31, 2026. To ensure they continue to receive updates about career resources, alumni news, events, travel programs and more, alumni were also encouraged to update their alumni contact information to use a personal email address.
Key Information
- Future graduates and those who graduated after Dec. 1, 2025, will retain access to their colorado.edu email account for one year following graduation. Visit the Accounts & Eligibility - Alumni page to learn more about post-graduation access to university IT services.
- If you graduated on or before Dec. 1, 2025, applied for extended access to alumni email by the posted deadline, and received an email indicating that your request was approved, you must maintain your eligibility in order to retain access to your alumni email account through at least Aug. 31, 2027.
- You can find more information on the Alumni Email FAQ page.
Prepare for Account Deactivation
After Account Deactivation
- Provide the Alumni Association with a personal email address that the university should use to keep you connected with important university communications, such as alumni news, events and updates. At any time, you can go to the Alumni Association's Update Your Information page to provide your personal email address.
- Update accounts that use your colorado.edu email address. If you connected your CU Boulder email account to any websites or third-party services, you should update them to use a personal email account.
How to Get Help
If you have any questions about this change, visit the Alumni Email Service Change Project FAQ page or contact the IT Service Center at oithelp@colorado.edu or 303-735-4357.
Please note that the Office of Information Technology does not provide support for third-party applications. Questions about transferring emails and attachments should be directed to the vendor.
