IdentiKey Manager - Forgot My IdentiKey Password

Last Updated: 02/14/2019
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This tutorial is operating system independent.


If you forget your IdentiKey password, use this tutorial to reset it in Identikey Manager. 

Step 1

Go to the IdentiKey Manager website ( and select Forgot My Password

Step 2

Enter your CU Login Name and click next 

Step 3

Fill in three security questions you set up during the activation process, then click Next

Step 4

Set a new password for your IdentiKey. Passwords must:

  • be a unique password different from the previous 5 set for your account
  • be at least 10 characters long
  • include 3 character classes (uppercase and lowercase letters, numbers, symbols)

After entering your new password, click Change Password.

Step 5

Once you've set a password that meets the requirements, you will get a confirmation message that your password has been changed.