New Wi-Fi is here: Register now!
Submitted by
stauffeg
on
CU Secure and CU Guest have now replaced UCB Wireless and UCB Guest across campus in all buildings. To use the new CU Secure network that replaced UCB Wireless, you must register your devices in advance so they can connect.
Registering will differ by device:
- If you typically connect a personal laptop, smartphone or tablet to campus Wi-Fi, install the CU Secure certificate now. You can do this on campus or off, but you will not be able to connect to CU Secure until you have done this step.
- While installing the CU Secure certificate, you may need to authenticate with Microsoft multi-factor authentication.
- If you have a personal gaming system or smart device, register it on the new CU Guest network using the Specialty Wi-Fi Devices Portal. For security purposes, the portal can only be accessed from a non-guest campus network (CU Secure, eduroam or the wired internet) or the campus VPN.
For step-by-step instructions and videos, see Wireless Internet - Help.
Get Support
If you have any difficulty downloading or installing the CU Secure certificate:
- Review our installation instructions. If you get stuck during the installation process, refer to our step-by-step tutorials (Windows, Mac, Android, iPhone and iPad) or how-to videos (Windows, Mac, iPhone).
- Check our troubleshooting guide. Identify and resolve the most commonly reported issues using our CU Secure troubleshooting page.
- Get remote support. Contact the IT Service Center at oithelp@colorado.edu or 303-735-4357.
- Get in-person support. Visit the Buff Techs' main office in CASE E276 or one of the support tables located around campus (see details below).
- Support tables open 9 am to 5 pm unless otherwise noted:
- January 5: Norlin Library (1–5 p.m.), Recreation Center (1–5 p.m.)
- January 6: Norlin Library, Recreation Center, Williams Village Dining, Duane 1 pm - 5 pm only
- January 7: Norlin Library, Recreation Center, Williams Village Dining, Duane
- January 8: Norlin Library, Recreation Center, Engineering Center, Hellems, Duane, Aerospace
- January 9: Norlin Library, Recreation Center, Engineering Center, Hellems, Duane, Aerospace
- January 12: Norlin Library, Recreation Center, Engineering Center, Hellems, Duane, Aerospace
- January 13: Norlin Library, Recreation Center, Engineering Center, Hellems, Duane, Aerospace
- January 14: Norlin Library, Recreation Center, Engineering Center
- January 15: Norlin Library, Recreation Center, Engineering Center
- January 16: Norlin Library (9 a.m.–3 p.m.), Recreation Center (9 a.m.–3 p.m.), Engineering Center (9 a.m.–3 p.m.)
- Support tables open 9 am to 5 pm unless otherwise noted:
Provide Feedback
This project advances the campus priority to align our resources to our mission and support student, faculty and staff success. To ensure we're meeting our goals, please share your onboarding experience using our CU Secure Wi-Fi feedback form.
