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Microsoft 365 - Help

Account Access

Support AreaDescription
AccountsLearn how Microsoft 365 uses the campus's Active Directory to synchronize with IdentiKey usernames and passwords.
Multi-Factor AuthenticationRegister for and set up Microsoft 365 multi-factor authentication (MFA).

Data Security

CU Boulder is researching, piloting and enabling select Microsoft Purview data security solutions to help our community manage, monitor and protect the data stored in and shared through Microsoft applications.

Support AreaDescription
Email Security and FilteringOIT uses a multi-layered email security solution to prevent malicious messages from reaching the inboxes of CU Boulder accounts.
Sensitivity LabelsA tool for classifying and protecting Microsoft 365 data based on its sensitivity or confidentiality level.

Downloads & Licensing

Support AreaDescription
Desktop and Mobile AppsDownload the latest desktop and mobile versions of Microsoft 365 software.
Software CatalogCheck the licensing eligibility, conditions and cost for Microsoft 365 Copilot, Microsoft Office, Microsoft Project and Microsoft Visio.

Resources

Support AreaDescription
AccessibilityReview accessibility considerations, information for content creators and consumers, and alternatives and workarounds for CU Boulder-enabled Microsoft 365 applications.
FAQGet answers to common questions about Microsoft 365.
Known IssuesReview CU-specific known issues and workarounds.
Resource LibraryAccess documentation and training for additional Microsoft products, including Forms, Power Apps and Power Automate.
Student ResourcesView a summary of each key Microsoft service, including brief descriptions tailored for student use cases and links to tutorials from Microsoft and OIT.