|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Wireless||Monday, February 12, 2018 - 10:05am|
|Service Issue Updated: Student Account Access||Friday, February 9, 2018 - 12:39pm|
|Service Issue Reported: Power outage on East Campus||Tuesday, February 13, 2018 - 1:40pm|
|Service Maintenance Scheduled: Digication||Sunday, February 25, 2018 - 4:00am||Sunday, February 25, 2018 - 6:00am|
|Service Maintenance Scheduled: Campus Firewall||Tuesday, March 6, 2018 - 5:30am||Tuesday, March 6, 2018 - 6:30am|
IT systems and facilities are critical to University operations and the failure of a system or service can disrupt campus operations. It is therefore necessary to provide reliable infrastructure for systems operations in order to minimize the chance of service disruptions. Information security is also a concern and an environment must be maintained that minimizes the risk of a security breach. These objectives are met at CU Boulder, like most organizations, through the use of an appropriately designed and managed Data Center.
A Data Center is a specially designed computer room with high standards to ensure the integrity and proper functioning of its hosted computing and communications environments. These facilities are strategic assets that require active management in order to effectively support the mission of the University on an ongoing basis. The Data Center is a restricted area requiring a much greater level of control than normal work spaces. Only those individuals who are expressly authorized to do so may enter this area. Access privileges will be granted to individuals who have a legitimate business requirement to be in the Data Center.
This document establishes guidelines for access and physical security related to the Data Centers. The procedures and policies described in this document have been developed to help maintain a stable and secure Data Center environment as well as improve stability and security of the systems for all customers and must be followed by any and all individuals working in or visiting the Data Center. Failure to comply with these rules, or other behavior deemed inappropriate or that poses a risk to these facilities or their systems, may result in the loss of access and the incident reported to the employee’s supervisor and/or Director.
Data centers can be hazardous due to the presence of high voltage electricity and trip hazards. In order to minimize the risk of personal injury, the following rules will be observed.