Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into one platform. Zoom's extensive features, compatibility with desktop or mobile devices, and multi-layered security enable rich web conferencing experiences for campus and unaffiliated users at CU Boulder.
Want to learn more about how to secure your Zoom meetings? Visit the Meeting Security section of our help page and use OIT's Secure Meetings Guide to plan and prepare for more secure meetings.
Zoom Training Resources
- Attend one of Zoom's ongoing Events or Webinars which cover topics including: How to download Zoom, joining meetings, scheduling, and in-meeting controls.
- Zoom 101 : In Meeting Controls (Basic)
- Tips and Tricks for Teachers Educating on Zoom
- Find more Zoom resources on the Academic Technology Training page
- Cloud Video Conferencing
- Online Meetings for up to 300 participants
- Telephone Dial-in
- Mobile Collaboration
- Cloud Recording with automatic transcriptions
The University of Colorado Boulder maintains a limited number of common good licenses that can be requested for temporary events at no additional cost.
Users and departments who require a dedicated license can purchase them as needed.
Actively affiliated faculty and staff, and students who are currently enrolled in classes have access to a Zoom Pro account.
- Download the Zoom application
- Click Sign In with SSO
- Enter "cuboulder" and click continue
- A browser window will open prompting you for your Federated Identity Service identikey and password credentials. Click Continue.
- This will automatically create your account and log you in.
Please note: Zoom Pro accounts not logged in within one year or those no longer affiliated with CU Boulder will be removed on a routine basis. When logging back in, you will regain access to Zoom Pro functionality automatically.
Cloud Recording Retention Policy
Starting January 31, 2021, all recordings saved to the Zoom cloud that are older than 120 days will be deleted. From that day forward, recordings will only be retained for 120 days from the date of recording. OIT strongly recommends routine review and archiving of Zoom recordings to make sure you keep what you need. Learn how to run a report to view your recordings over a period of time. Please note that once content has been removed it can not be recovered.
OIT recommends users take personal responsibility for routine archiving of content. Once content has been removed it can not be recovered. If you require long-term storage, there are several file storage options supported by OIT. For more information on downloading cloud recordings, please refer to Zoom's Managing Cloud Recordings information.
Third party applications
We have received numerous requests to integrate third party applications with Zoom. During the COVID-19 crisis, we will not be exploring new third party integrations. OIT is focusing support efforts to ensure new and existing users have the basic knowledge and training needed to conduct remote teaching via the core Zoom feature set. We apologize for the inconvenience and thank you for your patience while we navigate these unprecedented times.
Zoom web conferencing is provided at no cost to CU Boulder affiliates.
Who can get it
Actively affiliated faculty and staff, and students who are currently enrolled in classes have access to a Zoom Pro account. Zoom Pro accounts will be automatically provisioned the first time you login using SSO through the Zoom application. For installation help, use the Zoom - Download and Login tutorial.
- For immediate support, visit the Zoom Support Center and chat live with a representative. Zoom also has a number of video tutorials, training webinars and recorded training sessions to assist users.
- If you're in an OIT-supported classroom and have an issue with technology, submit the Classroom Technology Problem Reporting form.
- Contact the IT Service Center at 303-735-4357 or firstname.lastname@example.org to request assistance with access or other issues.