|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: MS Windows Licenses||Wednesday, October 21, 2020 - 3:40pm|
|Service Issue Reported: Zoom||Wednesday, November 25, 2020 - 10:20am|
|Service Restored: OIT Services may be impacted by AWS Outage||Wednesday, November 25, 2020 - 12:39pm||Thursday, November 26, 2020 - 5:00am|
|Service Maintenance Scheduled: Enterprise Applications Including Campus Solutions & Portals||Sunday, December 6, 2020 - 6:00am||Sunday, December 6, 2020 - 11:59pm|
|Service Maintenance Scheduled: Jira||Wednesday, December 9, 2020 - 4:00pm||Wednesday, December 9, 2020 - 5:00pm|
Buff Portal Advising is software-as-a-service (built on the salesforce.com platform) used for constituent relationship management (CRM) initiatives for the entire CU system (all campuses and administrative units). The CU Boulder implementation currently includes CRM for advising units of many colleges, the Office of Performance Improvement, and the Office of Industry Collaboration.
If you are a Buff Portal Advising user, log into the tool with the following:
Advising units can use Buff Portal Advising to manage their student relationships, including reviewing student information, scheduling appointments, sending messages, creating logs and more. OIT provides user guides (see below) for advisors and students, demonstrating how to perform tasks within the tool:
Buff Portal Advising is a constituent relationship management tool, with capabilities including:
Buff Portal Advising is customizable service and more more tools are available depending on a projects needs.
Buff Portal Advising is a common good service provided at no cost.
Buff Portal Advising is made available to groups on a case-by-case basis, due to the many license, profile, user and permission concerns. The Buff Portal Advising team encourages teams with a CRM need to work with their managers to make requests.
Service requests can be made by contacting the IT Service Center at 303-735-4357 (5-HELP) or firstname.lastname@example.org.