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At this time, anyone who matriculated at CU Boulder (i.e., accepted their admission offer and paid the confirmation deposit) is entitled to retain the following IT services:
What to Expect When You Leave CU Boulder
If you stop making progress in your academic program, your student record will be flagged as inactive (see "How to Withdraw & How to Return" for details) and you will no longer be eligible for most campus-provided IT services.
Once OIT receives confirmation of your inactive status, we'll send a message to your CU Boulder email account specifying when you'll lose access to your CU Boulder email and Microsoft services; you should expect to lose Google access at the same time.
You'll typically have three months (90 days) from the email's send date to save any important emails, OneDrive files or Google Drive files before they're permanently deleted.
What to Do Before You Lose Access
Before the date specified in your email from OIT, complete the recommended digital offboarding tasks for departing students through the link below.
These steps will help you preserve important OneDrive data and email messages; transfer ownership of shared documents and calendars; update your login, MFA and account recovery email for external services; and close out your CU Boulder email account.
Digital Offboarding & Data Preservation
What to Expect If You Come Back
Your experience will differ depending on whether you regain eligibility before or after your data is deleted.
If you return before your data is deleted
If you regain eligibility before the date specified in OIT's email about changes to your Microsoft services, you will not receive additional communications about your IT service eligibility.
If your new role is different than your old one, use our Microsoft license comparison tool to view which Microsoft services or applications will be gained or lost.
All IT services that you're entitled to in your new role will remain active. However, if your email or cloud storage capacity is reduced in your new role, any services that exceed the new storage quota will be read-only.
If you return after your data is deleted
If you regain eligibility after the date specified in OIT's email about changes to your Microsoft services, you should expect your previous IT services to have been deactivated and your data deleted.
When you're onboarded into your new role, OIT will reactivate services and provision new accounts as needed.
For additional onboarding information, refer to the webpage for your new role:
