Skip to main content
User Menu
Log in
Canvas
Outlook Email
Buff Portal
MyCUInfo
BTP Request Portal
OIT Website
OIT
Office of Information Technology
Search
|
Menu
Text message & phone call MFA verification is ending. Make sure you are using the Microsoft Authenticator app by default.
Secure File Transfer - Known Issues
Services
File Transfer, Storage & Infrastructure
Secure File Transfer
Known Issues
No current issues.
Home
Services
Conferencing Services
Video Conferencing
FAQ
Voice Conferencing
Web Conferencing (Zoom)
FAQ
Help
Getting Started
AI Companion
Additional Licenses
Common-Good License Request
License Purchase Request
App Marketplace
Basic vs. Pro
Canvas Integration Guide
Enable and Use My Notes
Protect Zoom Meetings from AI Bots
Transcriptions
Secure Meetings Guide
No Fixed Time Meetings
Known Issues
Updates
Accessibility
Consulting & Professional Services
Academic Technology Consultants
Academic Technology Training
Teaching with Canvas Micro-Credentials
Consultation Request
Group Training Request
Academic Technology Initiatives Team
Survey Results 2026
Survey Results 2024
Technology Evaluations & Pilots
Canvas IgniteAI Feature Preview
Cloud Computing in the Classroom
Turnitin Clarity Limited Pilot
Turnitin Review Project
Needs Assessments
AI Writing Detection Assessment
Assessment of Social Annotation Tools Hypothesis and Perusall
Campus Perceptions of Lecture Capture
Canvas Studio Assessment
Course-Specific AI Tutors
Impacts of Lecture Recordings on Student Academic Performance and Attendance
Online Proctoring Needs Assessment
Meet Our Team
Jessica George
Accessibility and Usability Lab
Buff Techs Pro
Service Changes
FAQ
Desktop Support Features
Existing Customers
Active Directory at CU Boulder Delegated OU Information Sheet
Passwordless Setup
Symantec Desktop Encryption User Instructions
Facilitating Remote Work & Support
Prospective Customers
Moving to BTP
Service Level Agreement
Captioning
Construction & Renovation
Project Information FAQ
Container Platform
Data Center Colocation
Request for Information
Locations
Rules and Guidelines
Remote Hands Service
Remote Hands Request Form
FAQ
Data Services
Document Management Services
SharePoint & OnBase Comparison
Land Mobile Radios (LMR)
Radio Request or Support
Learner Lifecycle Constituent Relationship Management Team
Messaging & Collaboration Team
Software Engineering
Systems Engineering
FAQ
Maintenance Schedules
Pricing
External Linux Support Changes
Services
Support Definitions & Response Time
Red Hat Enterprise Linux
Install Red Hat End User Site License
Requesting Escalated Access
Virtual Infrastructure Policies
Testimonials
Virtual Server Request
User Experience Team
Caroline Callahan
Meera Bipin
File Transfer, Storage & Infrastructure
UCB Files
FAQ
Help
Access Management
Basic Access Management
Managing Permissions
Retrieve a File
Known Issues
Tips & Tricks
UCB Files Request
Secure File Transfer
FAQ
Help
Request a shared folder
Known Issues
Host-based Intrusion Detection Software
FAQ
Physical Servers
Virtual Servers
IT Security
Report an Incident
Artificial Intelligence (AI) Data Security Guidelines
Browsing Privacy, Cookies, and What You Control
CUI Data Use Standard
CUI Roles and Responsibilities Definitions
Investigation Support
Research Cybersecurity Program
Definition of Terms
FAQ
Remote Work Guidance
Identify & Report Phishing Emails
Help
Password Managers
Risk Acceptance and Temporary Security Exceptions
Request an Exemption
Security Training for ITSP
Request Firewall Exception
Request SSL Certificate
Identity & Access Management
IdentiKey
IdentiKey Manager
FAQ
Help
Account Provisioning & Activation
Known Issues
Enterprise Access Management
Request Form
Duo Multi-Factor Authentication
FAQ
RFP Guidance
Microsoft 365 Multi-Factor Authentication
Known Issues
FAQ
Single Sign-On (SSO)
Federated Identity Service
FAQ
Help
Digital ID Attributes
Guidelines
Request Form
Microsoft Entra
Learning Spaces Technology
Auxiliary AV Service
Auxiliary AV Service Request
Computing Labs
Help & Info
Find or Reserve a Lab
Liaison List
Service Level Agreement
Software Additions & Modifications
Labs Homepage
OIT Cloud Applications
CUClickers / iClickers
Download Software
FAQ
Help
Instructor Resources
Attendance-Only Feature
Equipment Checkout
Frequency & Wi-Fi Ratings
How to Onboard Your Students
Pedagogical Resources
Wi-Fi Considerations
Student Resources
Accessibility
Remote-Capable Classrooms
FAQ
Student Printing and Scanning
How to Print with Wepa
Locations
FAQ
Help
Technology Equipped Classrooms
Known Issues
Learning Spaces Technology Classroom Standards
Training Videos
Classroom Standards Equipment List
Technology Equipped Classrooms List
Hybrid-Capable Classrooms List
Hybrid Work Recommendations - Your Meetings
Forms & Surveys
Zoom Web Conferencing
Technology Copilots
Technology Copilots Request
Messaging & Collaboration
Campus Email
Delivery Location Exceptions
Forwarding & Redirects
Security & Filtering
External Email Tag FAQ
FAQ
ChatGPT Edu
Advanced Features
Data Transparency
Email Lists
Administrative eMemos
Course Roster Email
Distribution Lists
Email Authentication
FAQ
Help
Google Workspace
FAQ
Help
Applications
Gemini Notebook
Gmail
Google Gemini
Google Groups
FAQ
Help
Use Your Google Group as an Email List
Enabling Apps for Campus
Manage Your Storage
Review & Save Shared Files
Known Issues
Accessibility
Calendar
Docs
Drive
Forms
Groups
Meet
Sheets
Sites
Slides
Google Storage Limitations
FAQ
Microsoft 365
Microsoft 365 Student Resources
Applications
Bookings
Accessibility
Copilot Studio
Copilot
Loop
Office 365 Online
OneDrive
Prepare your data for OneDrive on macOS
Outlook
Outlook on the Web
Microsoft Defender Quarantine
FAQ
FAQ
Help
Calendaring Best Practices
Mailbox Accounts
Resource Accounts
Resource Display Name Format
FindTime Add-In
Manually Move Mail from Gmail to Microsoft 365
Power BI
Accessibility
SharePoint
Lifecycle Management
Ownership & Access
Sharing & Collaboration
Accessibility
Stream
FAQ
Accessibility
Tasks
Teams
Collaboration & File Storage
FAQ
Known Issues
Lifecycle Management
Ownership & Access
Guest & External Users
Planner
Shared Channels
Sharing Channels with External Users
Accessibility
Viva Insights
Resource Library
Licenses
FAQ
Help
Sensitivity Labels
FAQ
Storage Recommendations
Known Issues
Accessibility
Office Online
OneDrive
SharePoint
Teams
Slack Enterprise Grid
Network & Internet Services
Campus Wi-Fi
CU Secure
FAQ
Known Issues
Service Guidelines
Troubleshooting
Accessibility
eduroam
FAQ
Known Issues
Service Guidelines
CU Guest
FAQ
Known Issues
Accessibility
FAQ
Help
Classroom Wi-Fi Ratings
Instructions By Device
Interference Sources
Known Issues
Wi-Fi Data Transparency
Wired Internet
Help
Network Registration
Clear the Browser Cache
Firewall
FAQ
Technical Details
Foundational Services and Connectivity
VPN
Always on VPN
FAQ
Help
Cisco VPN
Custom VPN
Advanced/Server Admins
How It Works
Known Issues
IP Address & Hostname Management
Dynamic DNS
Network Issues
Research Computing
The Preserve
Costs
FAQ
Policies
3.13.2 Software Vetting Procedure
Support
Software Licensing
Software Catalog
Acquiring Software
Appropriate Use and Compliance
FAQ
Reviewing Software Agreements
Software Asset Management Program
Software Audit Information
Teaching & Learning Applications
Classroom Capture
What’s New with Classroom Capture
Combined Canvas Courses
FAQ
Help
Recording a Lecture or Event
Sound and Microphones
Your Recordings
Analytic Reports Overview
Request Classroom Capture
Reactivate Previously Recorded Content
Canvas
Request a Course
Community Course Request
Sandbox Course Request
Accessibility
Accessible Content Structure
Creating Accessible Quizzes
Providing Extended Time Accommodations
Rich Content Editor Accessibility Checklist
Enhancements & Integrations
AI in Canvas
Canvas Commons
Canvas Data
Course Analytics
Course Access Report
Interactions Report
Quiz Logs
Feature Options
Integrations
Canvas Integration Status Page
Canvas Studio
In-Video Quizzing
Known Issues
Updates
Accessibility
Cidi Labs DesignPlus
Cidi Labs Design Tools (Pilot)
Example Courses
New DesignPlus Sidebar
NameCoach
Accessibility
New & Notable Updates
Differentiation Tag Names: Educator Guide
Sections, Groups, and Differentiation Tags: Which Should I Use?
Mobile Apps
FAQ
Help
Instructor Support
Grade Schemes
Assignment Groups
Designing for Student Comprehension
Dropped Students FAQ
Getting Started with Canvas
Roles and Permissions
Testing and Assessment Center Instructions
Using Announcements and Inbox to Communicate
Reviewing Migrated Content
Student Support
Student Support Videos
Start of Term FAQ
End-of-Semester Best Practices
Automatic Course Creation
Profile Pictures
Canvas Scheduler vs. Microsoft Bookings
Captioning
Digication
FAQ
Help
Terms of Use
Canvas Integration
Accessibility
Kaltura Rich Media Streaming
Kaltura Retirement Information
My Mediasite
FAQ
Help
Known Issues
Updates
Open Researcher & Contributor ID (ORCID)
Proctorio
Qualtrics
SensusAccess
Student Data and OIT Services
Syllabus Archive
Turnitin
Instructor Account Request
Using Turnitin with Canvas
Accessibility
WeVideo
FAQ
Accessibility
Television Services
Stream2
Channels
Cable Television
FAQ
Channel Lineup
Scan for Channels
Voice Communications
Teams Calls
FAQ
Voice Services Support Request Form
Cisco Web Inbox Guide
Department IDs
Enghouse Touchpoint Contact Centers
Known Issues
Foundational Services and Connectivity
Web Content & Applications
Legacy Web Publishing
FAQ
Help
Support Form
Connect to the Server
Development Resources
Password Protect Webpages
General Permissions Guide
Unix Guide
Getting Started
Online Manual
Local Unix Conventions
Compilers
Printing
Editors
vi Commands
Spot and Rintintin Personal Sites
SSL Certificates
FAQ
Application Development Support
Application Information Form
Buff Bot Chatbot
Buff Portal
Projects & Partners
Staff Resources
Our Practices
FAQ
Style Guide for Campus Communications
Accessibility
Python - Install modules without root access
Business Services
Qualtrics
FAQ
Offline Surveys App
Accessibility Exception Request
Accessibility
Highly Confidential Data
ServiceNow
General Information
Applications & Modules
Homepages
Searching
UI Indicators
Incident
Request
Explanation
Ticket
Buff Portal Advising
Known Issues & Updates
Managers / Supervisors
Administration Panel
Manage Success Team
Dashboards & Reports
Onboarding New Staff
Configuring Criteria
Student Success Staff
Students
Course Alerts
DocuSign
FAQ
Help
GitHub Enterprise
Jira Software
Paperless Campus
SensusAccess
FAQ
Convert a File
Accessibility
OnBase
Software & Hardware
Standard Computer Hardware & Available Software
Acquire Software & Hardware
Standard Computer Peripherals
Standard Computers
Department Labs
Student Shopping List
Supported Software & Hardware
Linux Support
Secure Computing for CU Boulder
FAQ
Information for IT Professionals
Crowdstrike vs. Microsoft Defender Comparison
Endpoint Guide for Mac
Endpoint Guide for Windows
Known Folder Move
Privacy & Software Transparency
Purchasing & Feature Guide for macOS
Nudge for macOS Updates
iOS Patching
Purchasing & Feature Guide for Windows
Windows Patching Process
Self-Service Software
Known Issues
Software Lifecycle
Software News, Events, and Announcements
University-Owned Equipment Return & Disposal
Your Microsoft Products and Services
Software Catalog
BioRender
OnTheHub Software Ordering
FAQ
Faculty Computer Purchase Program
FAQ
FCPP Ordering and Reimbursement
Ordering Exception
Request for Reimbursement
Standard Models List
Multi-Function Device Contract
Multi-Function Device Setup
Accounts & Eligibility
Affiliates
Alumni
FAQ
Employees
Former Employees & Affiliates
Former Students
Persons of Interest (POIs)
HCM Records Practices
Retirees
FAQ
Secondary Accounts
Sponsored Affiliates
Students
Support
IT Service Center
Purpose & Mission
Buff Techs Desktop Support
Change Enablement
Digital Offboarding
Getting Started with Campus Technology
Hybrid Teaching and Learning
Academic Continuity During a Canvas Outage
Academic Continuity Solutions for Remote Instruction
Fall 2020 Technology and Requests Survey Report
Content Delivery Solutions by Instruction Mode
Remote Learning Guidance for Students
Tips for Recording Lectures from Home
Hybrid Work Recommendations
Your Computer
Your Files
Your Meetings
Hybrid Meeting Technology Best Practices
Your Network Access
Your Phone
Your Productivity and Collaboration
IT Learning
LinkedIn Learning
Skillsoft Percipio
Retiree Support
About OIT
Our Organization
CU IT Environment
Initiative: Cloud Computing for Research and Teaching at CU Boulder
Jobs
Contact & Locations
Fragrance-Free Initiative
FAQ
Offenders/Alternatives
Resources
Projects
Alumni Email Service Change
FAQ
CU Boulder Name Change Initiative
Google Storage Project
MFA Improvement Project
Microsoft Licensing Automation Project
SPSC N190 Transition Project
Secure Computing Project
Wi-Fi Improvement Project
Zoom License Optimization & Needs Assessment Project
Accomplishments Report
Academic
Administrative
Research
OIT Campus Outreach
Subscribe to Service Alerts & News
Update Your Contact Information
Service Alerts
Feedback
close menu
