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Copilot Studio

Microsoft Copilot Studio is a low-code platform that enables users to create, customize, and manage AI-powered copilots and chatbots tailored to their specific needs. It integrates with Microsoft 365 apps, external data sources, and business applications, allowing users to automate workflows, enhance customer support, and improve productivity. With an intuitive drag-and-drop interface, Copilot Studio empowers both technical and non-technical users to build conversational AI experiences using natural language processing and prebuilt connectors. It also provides analytics and monitoring tools to optimize chatbot performance and ensure compliance with enterprise security standards. 

Who can get it​how to request​Support & TrainingResources

Features

Microsoft Copilot Studio offers a variety of features to help organizations create and manage AI-powered copilots and chatbots.

  • Low-Code Bot Building: Drag-and-drop interface that allows users to create and customize chatbots with minimal coding experience.
  • Natural Language Processing (NLP): Uses AI to understand and respond to user inputs naturally.
  • Integration with Microsoft 365 & External Apps: Connects with Microsoft Teams, SharePoint, Power Automate and third-party applications.
  • Prebuilt Templates & AI Models: Provides ready-to-use templates and AI models to accelerate chatbot development.
  • Customizable Workflows: Allows automation of business processes through integration with Power Automate and other tools.
  • Multi-Channel Deployment: Supports deployment across various platforms, including websites, Teams, and mobile apps.
  • Data Connectivity & Knowledge Integration: Connects to enterprise data sources like Dataverse, SharePoint, and external APIs.
  • Security & Compliance Includes enterprise-grade security, access controls, and compliance with Microsoft security standards.
  • Analytics & Insights: Provides dashboards and reports to monitor chatbot interactions, performance, and user engagement.
  • Generative AI Capabilities: Uses OpenAI’s GPT technology to generate dynamic responses and improve chatbot interactions.

Data

Copilot Studio is approved for use with confidential data when access is limited to CU Boulder Microsoft 365 users. The agent will only have access to the data the prompter has access to.

 

Who can get it

Services are limited to use by Faculty and Staff Microsoft 365 users who also have a Copilot for Microsoft 365 license. A CU Boulder user must have a Microsoft 365 Copilot license to both build and to prompt a Copilot agent/chatbot.

How to get it

Faculty & Staff must have a Copilot for M365 licenses before requesting access to Copilot Studio. Learn how to obtain a Copilot for M365 license on the OIT Software Catalog.

Once a Copilot for M365 license is obtained, Faculty & Staff should email (link sends email)oitsoftware@colorado.edu with Request for M365 Copilot Studio license as the subject line and include the following information:

  • Department name
  • Contact name
  • Number of licenses requested
  • List of license recipients including first and last name and CU Boulder email address

Cost

While there is currently no cost, CU Boulder has a shared monthly quota for responses to prompts sent to agents created in Copilot Studio. When the quota is reached, the agents will stop responding to prompts. Before creating an agent, users are encouraged to book a consultation with OIT's Messaging & Collaboration Team.

 

Limitations

Copilot Studio should not be used to create agents that serve campus critical functions. Agent built for critical functions will fail when the campus monthly quota is reached.

Support & Training

 

Documentation & Resources