Cisco VoIP - Forward Your Phone

Last Updated: 03/10/2020
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This tutorial is operating system independent.

Overview

Use the following instructions to forward your phone to Voicemail or another number of your choice.

*Note: To access the Self Care Portal, you must be on campus, or using VPN.

Step

Open a browser window and go to the Cisco VoIP Self Care Portal.

*Note: You must be on campus, or using VPN to access the portal. 

Step

Enter your CULoginName and IdentiKey password, then click Sign in.

Step

From the left sidebar, select Call Forwarding.

Step

Check the Forward all calls to: box.

Step

Choose either Voicemail or Add new number from the drop down menu.

*Note: If adding a forwarding number, add an 8 for a local number or 8 - 1 for a long distance number (as if you were making an off-campus call).

Step

Click Save.