The Self Care Portal can be used to manage your telephone settings, including speed dial numbers, ring settings, voicemail notifications, call history, call forwarding and phone contacts. Follow Steps 1 through 4 to access the Self Care Portal, and follow Steps 5 through 8 to manage your personal directory.
For more information, visit the Self Care Portal User Guide.
You will see options to manage your telephone settings including speed dial numbers, ring settings, voicemail notifications, call history, call forwarding, and phone contacts (Personal Address Book). Click Phone Contacts to open and manage the Personal Directory on your phone.
*Note: If the “Phone Contacts” option does not appear, select “Phone Settings” on the left side to refresh this section
On your Cisco VoIP phone, press the Contact button (book icon), and select Personal directory. Log in to Cisco Using your Identikey and the following Pre-set PIN: 123456
*Note: The Personal Directory pre-set pin is different than your Voicemail pin.
Select Personal Address Book and search through contacts you've previously added by Name or Nickname.