IdentiKey Manager - Change My Password

This tutorial demonstrates how to use the Change My Password feature included in IdentiKey Manager. Watch the video version of this tutorial on OIT's YouTube channel.

Layout:
one column
two columns

Step

Go to the IdentiKey Manager website (https://identikey.colorado.edu/) and select Change My Password. 

Step

Log in to CU Boulder's Federated Identity Service using your CULoginName and IdentiKey password.

Please note: You may be prompted by Duo if you are enrolled in multi-factor authentication.

Screenshot of Federated Identity log in page
Screenshot of Federated Identity log in page
Screenshot of Federated Identity log in page

Step

If it’s been a considerable amount of time since you changed your password, you may be prompted to Activate Your IdentiKey to set new security questions.

Step

Set a new password for your IdentiKey following the requirements listed in IdentiKey Manager. 

After entering a password that meets current requirements, click Change Password.

Step

You will get a confirmation message that your password has been changed. Click Sign Out to exit. 

Step

Additional Information

  • It may take up to 30 minutes for the password to sync to other CU Boulder applications that use IdentiKey credentials, so if you try to log in right away to an application (e.g. Office 365), your new password may not work. Try using your old password if you need to immediately log in, or wait 10-30 minutes before trying again.
  • You may need to use your old password for a short time to log in to your computer if you are supported by DDS. 
  • If you get an error while changing your password, visit the IdentiKey Manager - Known Issues page for assistance.
  • Do not re-use your IdentiKey password for other websites. To keep track of and generate strong passwords, OIT recommends using a password manager.