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IdentiKey Manager - Preferred Email and Calendar Service

This tutorial shows how to edit your email delivery location and calendaring options in IdentiKey Manager.

To edit your campus published email address, see IdentiKey Manager - Campus Published Email Address.

Note: If you would like to set your preferred email and calendar service back to Microsoft Outlook, please contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu.

Faculty and staff can only specify an address that ends in one of the following domains:

  • boulder.nist.gov
  • cdc.gov
  • centerwest.org
  • colorado.edu
  • cu.edu
  • cuanschutz.edu
  • cuchbe.org
  • cudenver.edu
  • cufund.org
  • cusys.edu
  • email.ucdenver.edu
  • espacecenter.org
  • jove.uchsc.edu
  • ludell.uccs.edu
  • math.cudenver.edu
  • nist.gov
  • noaa.gov
  • nrel.gov
  • nsidc.org
  • nso.edu
  • ucar.edu
  • uccs.edu
  • ucdenver.edu
  • uchsc.edu
  • wizard.cusys.edu

Users can also add an alternate email address routing rule to their account without creating an account on the server. To add an alternate email address to your account, contact the IT Service Center.


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Step 1

Go to the IdentiKey Manager website (https://identikey.colorado.edu/) and select Manage My Email and Calendar Service.

Step 2

Log in to CU Boulder's Federated Identity Service using your IdentiKey username and IdentiKey password.

Please note: You may be prompted to complete multi-factor authentication.

Screenshot of Federated Identity log in page
Screenshot of Federated Identity log in page
Screenshot of Federated Identity log in page

Step 3

Your current email service will be displayed under Preferred Email and Calendar Service. This is where your emails are delivered. If you haven't made any changes, it will say "CU Boulder Exchange/Outlook Email and Calendar."

Step 4

Faculty & Staff

To change your email home to one of the approved domains listed above, select Use Other Email and Calendar, then enter the email address you'd like your mail to be delivered to.

Read and agree to the data migration warning, then click Save.

Please note: As noted in the warning, this process will not transfer any current mailbox content. You will be required to manage any migration of email, and you may need departmental approval to move away from the OIT-recommended email and calendaring service.

Step 5

Students & Other Affiliates

To forward your email messages directly to a personal account, completely bypassing the campus-provided Outlook services, select Use Other Email and Calendar, then enter the personal email address you'd like to forward messages to.

Read and agree to the data migration warning, then click Save.

Please note: As noted in the warning, this process will not transfer any current mailbox content. Learn how to migrate content to a Gmail account.