|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: JMP Licenses for Mac is invalid||Friday, August 18, 2017 - 9:00am|
|Service Issue Updated: Apple Mail not receiving email for Office 365 Email accounts||Tuesday, August 1, 2017 - 4:21pm|
Issue Reported: 8/1/2017 - 10:00 AM : The helpdesk is receiving reports that Apple Mail clients running Yosemite (Mac OS X 10.10) and El Capitan (Mac OS X 10.11) are not receiving email. Apple Mail will not connect to Office 365 Exchange Online.
Issue Updated: 8/1/2017 - 12:34 PM : OIT is in communication with Microsoft Premier Support to find a solution to this known issue.
Issue Update: 8/2/17 - 12:20 PM: OIT is still working with Microsoft on a solution. More info will be posted here as it becomes available. Please refer to the known workarounds for alternative solutions.
*Note: This issue does not affect clients that are connecting Apple Mail to their CU G-Suite Gmail accounts.
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