IT initiatives are essentially detailed items within the strategic plan. As these initiatives are generated through time using the SPE methodology described above, they will be added to this website.
OIT Services Survey
The survey is designed to give us information about where we need to improve to increase your satisfaction with the services we provide. We use this information to create our strategic plan.
Read the 2017 Survey Report.
Read the 2014 Survey Report Actions
Read the 2013 survey report (September, 2013)
Read the initial 2013 survey results summary (May, 2013)
Just-In-Time Support Surveys
Shortly after each client receives assistance from an OIT employee, we email that faculty, staff, student or campus community member a brief follow-up survey. The feedback we receive is critical in driving key service improvements as part of OIT’s continues improvement efforts deployed using SPE.
Visit the Survey Results page to see our current customer satisfaction results.