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Alumni Email - FAQ

Frequently Asked Questions

Do I have to opt-in?

No. Starting with the May 2008 graduating class, graduates automatically get to keep access to their colorado.edu email address.

How do I access my colorado.edu email messages?

Use Exchange Online service which is accessible via a web client and email programs like Outlook. To log in, use your IdentiKey username and password.

How do I change my password?

You will be using your IdentiKey username and password to access your email via Exchange Online and you can use IdentiKey Manager to change your password.

Can I forward my account to a different address?

Yes. You can use IdentiKey Manager to set your email delivery location. Learn how to make that change.

Which colorado.edu email addresses will I be able to use to receive email?

Any personal colorado.edu email addresses that you were able to use to receive mail before you graduated. This includes firstname.lastname@colorado.edu and IdentiKeyUsername@colorado.edu. Secondary or group email addresses are not eligible.

December 2007 and prior graduates

I graduated before spring 2008. Can I still opt-in or get my colorado.edu email address back?

If you graduated before spring 2008, you can request to get your email address back by contacting the IT Service Center.

How do I change my forwarding address?

You can use IdentiKey Manager to set your email delivery location.