Service Issue Resolved on 3/3/2025 at 2:01 PM: MS Teams auto attendants and call queues are functioning normally after Microsoft resolution of issues.
Service Issue Reported on 3/3/2025 at 10:24 AM: Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues. Microsoft is working on the issue.
Service Restored at 4:30 p.m. on 3/1/25: Microsoft has restored its Microsoft 365 services. They will be performing extended monitoring to ensure that the service remains stable, and to address any outstanding impact to other Microsoft 365 services.
Service Issue Reported at 2:36 p.m. on 3/1/25: OIT is aware of an issue accessing Microsoft 365 services. Microsoft has confirmed the service disruption that is impacting some users. They are currently investigating and working to resolve the issue.
An internal business process will cause delays in IdentiKey processing for up to 24 hours beginning at 5 p.m. on Wednesday, March 5.
During the processing period, users may experience delays in IdentiKey creation and IdentiKey Manager (identikey.colorado.edu) changes.
IdentiKey Manager
Service Restored on 2/27/2025 at 1:49 PM: Stream2 issue has been resolved by the vender. OIT will monitor Stream2 throughout the day.
Service Issue Reported on 2/27/2025 at 8:39 AM: Stream2 is offline. OIT is looking into the problem. The vender has been notified.
The AD03 domain controller will be moved to a new firewall on Monday, March 3 from 5 - 6 p.m. This will only impact systems dependent upon that domain controller (Active Directory).
Due to redundancy in the Active Directory service, there is no expected service impact, however, querying the AD03 domain controller during the maintenance window could cause a delay in authentication.
The production Enterprise Database (EDB) service will undergo maintenance between 7 a.m. and 1 p.m. on Saturday, March 1. This will impact services that are dependent upon the EDB, as well as services that rely on it for logins. This maintenance is required to ensure continued database security, stability and functionality.
The residence hall router will undergo emergency maintenance between 6 and 6:30 a.m. on Wednesday, Feb. 26. This work is necessary to upgrade the software and troubleshoot a network issue.
During the maintenance window, all residence hall buildings (see Affected Buildings below) will experience a network outage of approximately 15 minutes. This will affect residence hall wireless, wired and VoIP networks.
If you experience any issues after maintenance is complete, please contact the IT Service Center at 303-735-4357.
Service Restored at 6:45 PM on 2/13/2025: The issue impacting the Manage Device page for Duo has been resolved. Users can now update and add authentication methods.
Service Issue Reported at 5:05 PM on 2/13/2025: OIT is aware of an issue where users cannot access the Manage Devices page for Duo. As such, users cannot currently update their authentication methods. OIT has engaged the vendor and is investigating the issue.
