The Campus Border Firewall will undergo maintenance between 6 and 7 a.m. on Wednesday, May 28. This maintenance is required to replace a failing line card on the Campus Border Firewall.
All CU Boulder network traffic will be in a degraded state for approximately 20 minutes during the maintenance window. This may result in a partial outage for services dependent on our Commodity Network.
The campus F5 hardware will undergo maintenance on Wednesday, May 21 from 5-6:30 p.m. This maintenance is required to upgrade the F5 hardware operating system.
No impact is expected, but customers may notice a brief service delay if accessing network redirects on MyCUInfo or CUConnect during the maintenance window.
Service Restored at 10:00PM on 5/14/2025: OIT has resolved the issue causing users to get an error message when accessing Buff Portal buffportal.colorado.edu.
Service Issue Reported at 6:45PM on 5/14/2025: OIT is aware of an intermittent issue impacting Buff Portal (buffportal.colorado.edu). Users are receiving a "opensaml::FatalProfileException" error when attempting to sign in.
Service Issue Reported at 8:30 PM on 5/14/2025: OIT became aware of an issue that impacted most virtual machines hosted in the OIT Private Cloud's SPSC datacenter. We believe the issue started around 6:45PM and most systems should now be recovered as of 8:30PM.
Buff Portal
The production Enterprise Database (EDB) service will undergo maintenance between 7 a.m. and 1 p.m. on Saturday, May 17. This will impact services that are dependent upon the EDB, as well as services that rely on it for logins. This maintenance is required to ensure continued database security, stability and functionality.
Service Restored on 5/13/2025 at 10:30AM: The vendor has resolved the issue and PlayPosit can now be used to access Canvas Studio videos. OIT can assist instructors needing assistance moving their Vimeo video content over to Canvas Studio, and relinking their PlayPosit content over to Canvas Studio.
The TCOM/INFO Border Router will undergo maintenance between 7 and 7:30 a.m. on Thursday, May 15. This maintenance is required to replace failed hardware.
No user impact is expected, however, if you have issues with wired or wireless networks after the maintenance window, please contact the IT Service Center.
