OnBase Forms Experiencing a Service Interruption

Submitted by wila6400 on

Service Restored on 12/21/2023 at 4:55 PM: OnBase Forms are now available. UIS has identified and addressed the root cause and service has been restored.

Service Issue Reported on 12/21/2023 at 4:07 PM: OnBase forms are experiencing a service interruption and not functioning as expected. This is affecting all users on all campuses and there are no known workarounds at this time. UIS is working to restore service and will provide more information as it becomes available.

 

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Large File Transfer Service Update

Submitted by krlu2891 on

The Large File Transfer service will undergo maintenance between 5 and 9 p.m. on Tuesday, January 2. This planned service maintenance is necessary to update the service to a newer version.

Impact

The Large File Transfer Service will be unavailable for up to 4 hours during the maintenance window. Customers who visit the login page during the maintenance window will see a notice that the service is undergoing an upgrade. 

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Residence Firewall Upgrade

Submitted by krlu2891 on

The Residence hall firewalls will undergo an upgrade between 6:30 and 7:30 a.m. on Friday, December 22. This will cause a very brief network outage for subnets behind the RES firewall in buildings listed below. The work being done during the maintenance window is required to improve performance and address known issues. 

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Classroom and Personal Capture

Submitted by krlu2891 on

Mediasite will perform scheduled maintenance between 10 p.m. on January 5, and 4 a.m. on January 6. This will impact services that are dependent upon Mediasite, including CU Boulder’s  Classroom Capture and Personal Capture. The vendor is moving Mediasite Video Cloud services to an upgraded datacenter. 

Impact

UCB users of Mediasite will not have access to recordings in Classroom or Personal Capture Services during this time.

Affected Services

  • Classroom Capture
  • Personal Capture

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Apple Products running iOS 17.2 or higher cannot register on UCB Wireless

Submitted by wila6400 on

Service Restored on 1/4/24: CU Boulder's Network Access Control (NAC) vendor has resolved their issue with Apple iOS 17.2 or higher devices being able to utilize their registration system. The NAC is used to register devices on UCB Wireless. 

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OIT Paging Service

Submitted by krlu2891 on

OIT’s paging service will undergo maintenance between 1 and 1:15 p.m. on Tuesday, January 16. This maintenance is necessary to upgrade the server to the latest version. 

Please note: this change was originally planned for Monday, December 18, 2023.

Impact

During the maintenance window no service impact is expected, but there may be some degradation of the service.

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