Start Date & Time
End Date & Time
Description
UIS will perform service maintenance on enterprise applications from 6 am to 6 pm on Sunday, May 19. During this time Campus Solutions, the MyCUInfo and MyCUBoulder portals, and some of the resources accessed through these services, will be unavailable (see Affected Services below). Services that are linked through the portals, but not otherwise dependent upon them, will still be accessible through direct links (see Affected Services).
Impact
During the maintenance window from 6 a.m. to 6 pm on Sunday, May 19, Campus Solutions, the MyCUInfo and MyCUBoulder portals, and some of the resources accessed through these services will be unavailable (see Affected Services below).
If you encounter errors in HCM applications following the maintenance, clearing your browser cache often resolves the issues.
Affected Services
The following services will be unavailable during the maintenance window:
- Campus Solutions
- Campus Solutions Mobile Application
- Central Information Warehouse (CIW)
- Constituent Relationship Management (CRM)
- Degree Audit and Transfer Credit (DATC)
- Enterprise Portal (MyCUInfo and MyCUBoulder portals)
- eRA InfoEd Application
- eRA (interface with HCM system only)
- HireRight
- ImageNow
- Integration Gateway
- International Tax Navigator
- LegalFiles
- Lynda.com
- OnBase (direct access and Unity Client)
- Parchment
- Phire
- R25
- Secure Enterprise Search (SES)
- Secure File Transfer Protocol
- SharePoint
- Sunapsis
- TeamMate
- TTO Portal
The following services will be available via direct access links:
- Canvas
- Concur
- CU Boulder Jobs
- CU Careers
- CU-Data
- CU Marketplace
- Desire2Learn (D2L)
- FIN
- HCM
- My Leave
- Skillsoft
Additional Information from UIS
For more information on these UIS services, visit the UIS Service Catalog. If you have questions about this maintenance, contact the UIS Service Desk at help@cu.edu or 303-860-4357.
